US HR Benefits Manager

Overview

Role : US HR Benefits Manager

Work Arrangement : Work from Office

Schedule : Night shift

Cloudstaff Makati, National Capital Region, Philippines

Position Summary

We are seeking a dynamic and experienced Manager, HR & Benefits to lead and oversee a team responsible for delivering comprehensive HR and benefits services. This role combines expertise in human resources, benefits administration, compliance, and employee relations to support both internal teams and external clients. The Manager, HR & Benefits will play a critical role in ensuring compliance with employment laws, managing benefits systems, and providing strategic guidance to enhance employee satisfaction and organizational effectiveness.

Responsibilities

• HR Services Management: Provide guidance to HR Generalists and Benefits Analysts on complex, sensitive HR and benefits issues, including employee relations, compliance, and terminations.
• Educate clients on employment law compliance and talent acquisition strategies for managerial and professional roles.
• Analyze trends in compensation and benefits to propose competitive programs that attract and retain top talent.
• Oversee EPLI claims, including document gathering and position statement development.
• Ensure compliance with federal, state, and local employment laws, and recommend best practices.
• Guide clients on employee performance, disciplinary actions, and terminations.
• Benefits Administration: Lead efforts in configuring and maintaining electronic benefits enrollment platforms.
• Manage data file feeds and integrations with insurance carriers, brokers, and third-party administrators.
• Monitor and maintain ACA compliance reporting, including 1095-C form generation and IRS e-filing.
• Support annual benefits renewal processes by updating plan designs, rates, and eligibility rules.
• Provide subject matter expertise on payroll audits for benefit deductions and ensure accurate payroll processing.
• Configure and administer Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and 401(k) plans.
• Partner with leadership to execute HR and benefits strategies, including recruiting, retention, and succession planning.
• Develop and implement learning and development programs for team members.
• Oversee the recruitment, interviewing, and hiring of HR and benefits staff.
• Establish and monitor team KPIs to align with business objectives.
• Manage team performance, providing mentorship and executing disciplinary actions as needed.
• System and Project Management: Troubleshoot and resolve system errors or data discrepancies in collaboration with vendors and internal teams.
• Spearhead benefits-related projects, including online enrollment, ACA compliance, and data imports/exports.
• Prepare custom reports for management, vendors, and clients.

Qualifications

• College bachelor’s degree in a related field and/or 8-10 years of experience in a senior-level HR/Benefits role.
• SPHR, PHR, SHRM-SCP, or SHRM-CP certification.
• Proven experience in benefits reconciliation and administration.
• Specific experience with PrismHR software a plus.
• Strong knowledge of regulations and laws related to benefits administration.
• Experience with EPLI claims and US Professional Employer Organization (PEO) environments.
• Strong background and experience in a customer service environment.
• Proven critical thinking, problem-solving, and system troubleshooting skills.
• Excellent collaboration, teamwork, and interpersonal skills.
• Exceptional written and verbal communication skills.
• Detail-oriented and highly organized.
• Intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Access).

Benefits and Perks

• Comprehensive health and life insurance on your 16th day of employment, with 1 free dependent on the 16th day.
• Flexible leave credits for vacation, emergency, and sick leaves.
• Annual Performance Review with Salary Increase.
• Company-provided PC/Laptop and fiber internet connection.
• Weekly office perks for on-site staff – Free Coffee, Meals and Beer Fridays.
• Office amenities including VIP lounge, game rooms, and child-friendly spaces.
• Employee referrals bonus, Mental Wellness program, and in-house support options.
• Employee Share Units program and Cloudstaff Dream Points for rewards.

About Cloudstaff

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We are committed to creating a work environment that supports your professional growth and well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: Commitment to building the #1 Workplace Everywhere with strong staff engagement and industry recognition.
• Invest in You: Development through training, mentoring, and opportunities for career advancement.
• Thrive as an Individual: Focus on work-life balance, meaningful perks, and collaborative team environment.

How to Apply

To become a priority applicant, share a 1-2 minute video introduction detailing your experience in this role. Upload your video to the CSJobs platforms with a clean background and clear communication.

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