Human Resources Services Advisor

2 weeks ago

Makati, Philippines Glints Full time

Overview

Human Resources Services Advisor (Shared Services) — Glints Makati, National Capital Region, Philippines

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Do you excel in accuracy, problem-solving, and customer service ?

Join our HR Services Center of Excellence and help power HR operations across the globe

About the Role

As an HR Services Advisor, you’ll play a vital role in maintaining accurate employee, position, and contingent staff data worldwide. You’ll ensure data quality, enable HR systems and processes to run smoothly, and safeguard sensitive information — all while delivering excellent service to employees and managers.

This role requires availability to work in either EMEA or US time zones.

What You’ll Do
  • Process HR data accurately within SLAs while maintaining confidentiality & data privacy.
  • Provide high-quality customer support for complex HR inquiries from global stakeholders.
  • Troubleshoot issues, identify process improvements, and help implement policy changes.
  • Manage documents via SharePoint and keep Knowledge Base content updated.
  • Serve as a subject matter expert in your HR specialty area.
What We’re Looking For
  • Experience in data entry/management OR a Bachelor’s degree (HR/Business preferred).
  • Hands-on experience with ERP systems (SAP preferred; PeopleSoft/Oracle also considered).
  • Familiarity with CRM tools and document management systems like SharePoint.
  • Strong communication skills (verbal & written), attention to detail, and problem-solving skills.
  • Ability to work in a highly confidential, fast-paced, and collaborative environment.
  • Flexibility to work within EMEA or US business hours .
Why You’ll Love This Role
  • Global scope — work with teams and customers worldwide.
  • Opportunity to improve HR operations and processes.
  • Supportive team culture with a focus on growth and excellence.
Application

Apply now and help us deliver world-class HR services

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