Leasing & Maintenance Operations Manager

Overview Leasing & Maintenance Operations Manager at ClearDesk. This remote role supports U.S.-based real estate teams, combining admin precision with creative marketing to help grow the business. You will help keep operations running smoothly while contributing to branding and marketing efforts from home. Our story centers on people like you. ClearDesk builds and manages remote teams to support businesses across the U.S., with a commitment to helping remote team members build lasting careers. The Role Imagine being the key player behind the scenes, ensuring real estate operations run seamlessly by handling lease administration, maintenance coordination, vendor communication, and tenant support. You’ll keep files organized, deadlines met, and ensure clear communication with owners, tenants, and vendors. On the marketing side, you’ll create targeted social media content aligned with business goals to attract new clients. This is a remote role supporting a high-performing U.S.-based real estate team with precision, creativity, and confidence. What Your Days Might Look Like Manage end-to-end lease administration, including preparing, reviewing, and sending lease agreements, addendums, and extensions for signature through DocuSign; ensure accuracy of dates, amounts, and names Monitor and track maintenance work orders from start to finish: assign vendors, follow up on progress, hold vendors accountable, and provide regular status updates to tenants and owners Serve as primary point of contact for tenants, owners, and vendors via email, phone, and text; ensure timely responses and clear communication Organize and maintain HOA documents and notices, ensuring files are up to date in Dropbox and communications are forwarded promptly to tenants Support owner and tenant relations by addressing inquiries, escalating urgent issues, and providing proactive follow-up until resolution Coordinate with owners regarding lease renewals, outstanding documents, and property updates, ensuring deadlines are met Conduct social media and marketing support, creating targeted posts aligned with business goals to attract new property management clients Monitor industry tools and identify opportunities to improve processes, including adopting new features or integrations that increase efficiency and responsiveness Maintain accurate records across systems (Dropbox, DocuSign, MLS, Zillow, CAR forms, Microsoft Suite) Implement time-blocking methods to ensure consistent attention to core tasks such as maintenance tracking, lease follow-ups, and owner communications Who We Think Will Thrive in This Role You have experience in real estate support, lease administration, or property management You’re confident using tools like DocuSign, AppFolio, Dropbox, and Microsoft Suite You communicate clearly and professionally with tenants, owners, and vendors via email, phone, and text You’re self-managed, tech-savvy, and thrive working remotely You’re detail-oriented, proactive, and excel at juggling multiple tasks, from coordinating maintenance to managing records You have a creative mindset and can support marketing efforts through social media content creation and process improvements You are willing to work in a U.S. time zone schedule You can secure the required technical setup, including: At least a 720p HD webcam A primary internet connection of at least 25 Mbps A backup laptop, backup internet device, and backup power source A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM A backup computer with at least Intel Core i3 and 4 GB RAM Why ClearDesk? Because we believe work should be meaningful, even from home. At ClearDesk, you’ll work with clients who respect your time and value your skills. You’ll join a remote-first team that genuinely supports you, and you’ll see the impact of your work in real, tangible ways that matter to the people you work with. We don’t just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you’re making. What You Can Expect from Us We pay you fairly and on time We provide prepaid HMO coverage for your peace of mind We help you grow with tools, training, and honest feedback We celebrate your wins And above all, we actually care Important Reminders ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, disregard it and report it. For security, ensure communications come from emails originating from (@cleardesk.com or @cleardeskteam.com). Disclaimer Candidates who apply for this position may be re-profiled to similar roles depending on qualifications, experience, and market demand. #J-18808-Ljbffr