Billing Specialist

4 days ago

Iloilo City, Philippines Remote VA Full time

Overview

We are seeking a highly organized and detail-oriented Billing Specialist to manage and streamline our invoicing and payment processes. This role is critical in ensuring accurate and timely billing, payment collection, and financial reporting. The ideal candidate will take full ownership of the billing cycle, maintain effective communication with clients and internal teams, and ensure all accounts are up to date and accurately managed.

Responsibilities
  • Account Coverage: Manage billing processes for 40-50 Comb & Care accounts, ensuring all services provided are correctly billed and payments are received.
  • Invoicing Management: Take full responsibility for the entire invoicing process, from initiation to completion. Obtain and verify log sheets from clients to ensure accurate and detailed billing. Generate itemized invoices based on provided data and ensure accuracy.
  • Payment Collection: Collaborate directly with clients to facilitate payment processes, including charging credit cards and resolving payment issues. Track all payments and ensure each invoice is covered and paid for in a timely manner.
  • Account Finance Monitoring: Review aging accounts on a weekly basis to identify overdue payments and unpaid invoices. Follow up with clients or facilities to resolve outstanding balances promptly.
  • Reporting: Submit a comprehensive weekly report to Comb & Care Operations summarizing billing activities, outstanding accounts, and resolved issues.
  • Data Management: Input all relevant billing and payment data into Monday.com (or similar project management software) to maintain accurate and up-to-date records.
  • Billing Compliance: Oversee the billing aspect of services rendered, ensuring that all services are properly paid for and accounted for in compliance with company standards.
Qualifications
  • 1-3 years billing or invoicing experience
  • Proven experience in billing, invoicing, or accounts receivable roles
  • Strong organizational skills and attention to detail
  • Proficiency in financial software and tools, such as QuickBooks (required) and Monday.com (preferred), or similar platforms
  • Excellent communication and interpersonal skills for client collaboration
  • Ability to manage multiple accounts and prioritize tasks effectively
  • Strong problem-solving skills and ability to work independently
  • Experience in a similar industry or service-based environment
  • Familiarity with payment processing systems and financial reporting
  • Analytical skills to monitor and report on account trends and issues
Additional Details

Purely work-from-home

Night Shift (EST)

Weekly pay

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