Billing Specialist

4 weeks ago

Davao City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

About the role
We are seeking a talented Billing Specialist to join our growing team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. In this full-time role, you will be responsible for managing the entire billing cycle, ensuring accurate and timely invoicing, and maintaining strong relationships with clients.

What You’ll Be Doing:
Review delivered goods and services, along with documents such as delivery receipts, prescriptions, and medical records, to ensure they are accurate and complete.
Log necessary authorizations to help ensure timely payments and avoid claim denials.
Process insurance updates promptly and obtain updated authorizations when needed.
Identify any missing or incorrect documents, then update or escalate them as required.
Request prescriptions and other supporting documents on time, and follow up to ensure they're approved.
Manage claim denials through resubmissions, appeals, or adjustments in line with company policy.
Prepare and send accurate invoices to clients in a timely manner.
Reconcile accounts receivable, investigate discrepancies, and resolve any billing-related issues.
Process and post customer payments, ensuring proper application of credits and adjustments.
Maintain accurate and organized records of all billing transactions.
Work closely with the finance team to ensure billing operations are smooth, accurate, and compliant.
Respond to client inquiries and resolve billing-related concerns with professionalism and care.
Help create and improve billing processes, policies, and procedures.

What we're looking for
Minimum 6 months of experience in accounts receivable, prior authorization or billing specialist role
Background in healthcare, insurance, or medical documentation environments
Strong analytical and problem-solving skills to identify and resolve billing discrepancies
Excellent attention to detail and ability to work with a high degree of accuracy
Proficient in using accounting software and spreadsheet applications
Good communication skills to liaise with clients and internal stakeholders
Knowledge of billing best practices and industry regulations
Ability to work independently and as part of a team

What we offer

At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

Comprehensive health insurance package
Generous paid time off and sick leave
Opportunities for professional development and career advancement
Collaborative and inclusive company culture

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