CSR Quality Assurance

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term...

Responsibilities Conduct regular inspections and testing of products to ensure quality standards are met. Develop and implement quality assurance processes and procedures. Identify defects and recommend corrective actions. Maintain detailed records of inspections and testing results. Collaborate with production teams to drive continuous improvement. Provide...

Quality Assurance Specialist (BPO Fintech Account) Quality Assurance Specialist (BPO Fintech Account) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. High performance delivery on all quality parameters. Audit calls/chats/email interactions on product/process, Communication and soft skills...

A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: QA Specialist Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup: Onsite BENEFITS:...

The Clinical Quality Assurance Staff is responsible for ensuring that all clinical operations, documentation, and services comply with internal standards, government regulations, and accreditation requirements. The role involves monitoring, auditing, and supporting clinical teams to maintain high-quality patient care and continuous improvement in processes....

Overview Quality Assurance Associate (Call center) Responsibilities High performance delivery on all quality parameters. Audit calls/chats/email interactions on product/process, Communication and soft skills parameters. Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion. Data...

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...

We are looking for highly motivated Customer Service Representatives to join our growing team in Pampanga. The CSR will be responsible for handling customer inquiries through phone, email, or chat, providing accurate information, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, strong problem-solving...

We are looking for highly motivated Customer Service Representatives to join our growing team in Pampanga. The CSR will be responsible for handling customer inquiries through phone, email, or chat, providing accurate information, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, strong problem-solving...

Quality Assurance Analyst Clark, Pampanga (Onsite) Full-Time Job ID The Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions, ensuring compliance with the company standards, policies, and procedures, identifying areas for improvement, and providing actionable feedback to improve overall performance and customer...