Technical Support Representative

2 days ago

Cavite City, Philippines Pronet Systems Integrated Network Solution Inc. Full time

  1. Assumes complete system development responsibility under the guidance of a Project Engineer and/or the Project Manager for proposals and projects assigned. Coordinates with the representatives of Sales and Admin to plan and manage proposals.
  2. Does secondary estimates and maintains effective control of product cost. Secondary design engineer of the project, ensuring all project requirements are met according to standard and specifications on site.
  3. Provides instruction to other disciplines on project/proposal action required in the form of written instructions, purchase requisitions, and inter-office correspondences.
  4. Prepares all necessary data to satisfy customer technical requirements.
  5. Maintains technical liaison with customers and vendors working through Marketing and Purchasing Departments.
  6. Maintains an accurate accounting of project activity on system design via on-time submission of the daily Project Status Report.
  7. System Testing and Commissioning.
  8. Additional duties that may be deemed appropriate by the Business Unit Manager within policy to aid efficiency and project advancement.
  9. Research, reviews, test, develop systems and equipment for product demonstration and installation.
  • Candidate must possess at least a Bachelor’s/College Degree Technical or IT-related course, such as Computer Engineering, ECE, IT, Computer Science.
  • Preferably 1-year experience employee specializing in Technical support.
  • With a background in project technical support.
  • High attention to detail and accuracy.
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