US HR Benefits Administrator

3 weeks ago


Taguig, Philippines IT Managers, Inc. Full time

Responsibilities Maintain and update employee records and benefits files. Manage general inquiries and complaints via an online ticketing system. Coordinate daily benefits processing, including enrollments, terminations, and claims. Advise and inform employees of the details of the company’s benefit programs. Utilize the HRIS system and various tools to manage cases and resolve issues. Assist with the processing of National Medical Support Notice inquiries and enrollments. Assist with dependent verification documents. Assist with audits of benefits data and special projects as necessary. Assist with weekly and monthly invoicing payment processes. Resolve benefit‑related issues and respond to queries and requests in a timely manner. Evaluate the efficiency and value of current benefit programs and make recommendations for improvement. Collaborate with payroll to ensure employer contributions and payroll deductions are processed accurately and timely. Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations. Qualifications Bachelor’s degree in human resources, business, finance, or a related field. 2 years of experience as a benefits administrator or in a similar role. Knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay and other areas. Experience with Oracle (preferred). Working knowledge of HRIS such as Oracle HCM. Experience with US benefits – HSA, payroll deductions, arrears, refunds, before and after tax. Benefits matrix codes interpretation. Advanced Excel functions (VLOOKUP, pivot tables, macros). Microsoft Office application skills with an emphasis on Excel. Strong administrative and documentation skills. Strong communication and interpersonal skills. Strong analytical and problem‑solving skills. Attention to detail. Ability to handle confidential information professionally. Ability to work in a fast‑paced, demanding environment with flexibility to adapt to change. Ability to take initiative and act proactively. Team‑player attitude. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Insurance and Employee Benefit Funds Location Taguig, National Capital Region, Philippines #J-18808-Ljbffr



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