US HR Benefits Administrator

4 days ago

Taguig, Philippines ETeam PH Full time

Job Description:
Non-Negotiable Skills:
Working knowledge on HRIS such as Oracle HCM.
Any US Benefits Experience - HSA, US Payroll deductions, arrears, refunds, before and after TAX.
Open Enrollment / Eligibility
Health - Medical/Dental/Vision
Benefits Matrix Codes interpretation
Experience in Oracle
Strong Excel Proficiency / Analysis
Advance functions (vlookup, pivot and macros)

Main Responsibilities:

· Maintain and update employee records and benefits files.
· Manage general inquiries and complaints via online ticketing system.
· Coordinate daily benefits processing, including enrollments, terminations, and claims.
· Advise and inform employees of the details of the company's benefit programs.
· Utilize HRIS system and various tools to manage cases and resolve issues.
· Ability to take initiative and act proactively
· Strong administration and documentation skills
· Assist with the processing of National Medical Support Notice inquires and enrollments.
· Assist with the processing of dependent verification documents
· Assist with various audits of benefits data and special projects as necessary.
· Assist with weekly and monthly invoicing payment process.
· Strong communication and interpersonal skills.
· Strong analytical and problem-solving skills capabilities.
· Attention to detail and be a team team.
· Resolve benefit-related issues and respond to queries and requests in a timely manner.
· Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.
· Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.
· Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.

What we are searching for

· Bachelor’s degree in human resources, business, finance, or a related field.
· 2 years of experience as a benefits administrator or in a similar role.
· Knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay and other areas.
· Experience with Oracle preferred
· Microsoft Office and application skills with emphasis in Excel knowledge
· Knowledge of benefit plans and compliance requirements
· Ability to take initiative and act proactively
· Strong administration and documentation skills
· Be a team player.
· Strong communication and interpersonal skills.
· Strong analytical and problem-solving skills capabilities.
· Attention to detail.
· Ability to handle confidential information in a professional manner
· Ability to work in a fast paced and demanding environment with flexibility to quickly adapt to change

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