Strategic Account Manager

Join to apply for the Strategic Account Manager role at GoTeam Strategic Account Manager (Up to ₱70K + WFH Setup + FREE AI Certification) Work from Home | Night Shift (11:00 PM - 8:00 AM PH Time) At GoTeam, you won’t just manage accounts—you’ll be instrumental in shaping a proud Filipino legacy. We leverage Filipino brilliance and AI to create innovations that simplify lives globally, thereby elevating the Philippines' reputation as a hub for world-class talent and compassionate technology. This role is central to that transformation. You will be at the forefront of transforming client relationships that directly contribute to making lives easier on a global scale and uplifts our nation's mark on the world stage. Here, you will: Find Purpose by being the trusted partner for our most valuable clients and driving their success. Unlock Possibility by leveraging smart strategies and technology to innovate service offerings. Accelerate your Personal Growth through meaningful engagements with C-level executives and industry leaders. Accelerate Your Personal Growth Company-provided laptop + second monitor Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement) Option to enroll up to 4 additional dependents (siblings, grandparents, partners) via salary deduction Access to Exceed Institute, Masterclass, and LinkedIn Learning Membership in GoTeam Sports Club, Yoga, and Wellness Programs Unlock Your Possibility Prorated 5 Days Vacation Leave + 5 Days Sick Leave upon regularization 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused) Salary Loan access (post-regularization) Discounts with Sunnies Studios Welcome gift on Day 1 Win a trip to Bali via company raffles Live Your Purpose Monthly gratitude events, team dinners, and leadership talks 24/7 financial, legal, and counseling support (up to 4 family members) Free telemedicine consultations Virtual family events and prize opportunities In this role, your mission is to enhance client retention and drive growth within key enterprise accounts. You will make a direct impact by: Managing and expanding relationships with 25-30 key clients, ensuring their needs are met and expectations exceeded. Collaborating with internal teams to deliver innovative solutions that enhance client success. Developing and maintaining strategic relationships with stakeholders, including C-level executives. Using technology to improve service offerings and enhance client experiences. This Role Is for You If… Experience: You have a minimum of 3 years of proven success in B2B account management, with a strong track record of meeting targets. Direct industry experience in logistics (e.g., shipping carriers, logistics software providers, or 3PLs) is preferred. Qualifications: Proven ability to integrate technology with product/service offerings and develop strategic relationships at the executive level. Excellent communication skills, both verbal and written, with a solid ability to convey complex ideas clearly. Strong organizational skills, attention to detail, and exceptional multitasking capabilities. Data-driven mindset and proficiency in technology platforms such as Salesforce, Gong, and ZoomInfo. Role Focus and Objectives: Focus on client retention and identifying cross-sell/up-sell opportunities within key enterprise accounts. Utilize problem-solving skills and interpret client data to uncover actionable strategies for revenue growth. Conduct a minimum of 10 client meetings and 4 Quarterly Business Reviews (QBRs) per week. The Role at a Glance Compensation: Up to ₱70,000 Schedule: Night Shift (11:00 PM - 8:00 AM PH Time), Monday–Friday Work Setup: Remote Reports to: Senior Strategy Manager #J-18808-Ljbffr