IT VoIP Support
3 weeks ago
We are looking for aIT VoIP Support t o join our team, providing technical assistance and answers to users’ questions, assisting users by troubleshooting problems with VoIP Migration. ESSENTIAL DUTIES AND RESPONSIBILITIES IT support for the VoIP.ms migration project of existing Business Partners Actively listen to customers to understand their issues or concerns Identify, investigate, and resolve users’ problems with computer software and hardware Consult with users to determine steps and procedures taken to identify and resolve the problem Applies knowledge of computer software, hardware, and procedures to solve problems Guides users through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions Explain highly technical details to customers using simple, understandable terms Collaborates with other staff to research and resolve problems Document and track customer issues using a ticketing system to ensure quick resolution Maintains knowledge of technology innovations and trends. Follow up with customers to ensure their issues are completely resolved Other duties may be assigned QUALIFICATIONS & EXPERIENCE Previous experience in a Technical Support role is required Tech-savvy with working knowledge of computer systems, mobile devices, and other tech products High level of customer service orientation Strong active listening skills Able to deal with irate customers daily without losing their patience Adept at problem-solving and conflict resolution Able to de-escalate stressful situations Strong work ethic and reliability Ability to multitask and prioritize Strong time management and decision-making skills Proficient with computers and hardware Good English communication skills – both verbal and written #J-18808-Ljbffr
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						VoIP Technical Support Specialist
3 weeks ago
, Metro Manila, Philippines Intouch Tech Ltd Full timeJob Summary: We are seeking a skilled and customer-focused VoIP Technical Support Specialist to join our support team. In this role, you will provide technical assistance and configuration support for 3CX, Yeastar and Bicom VoIP telephony systems. The ideal candidate will have hands-on experience with VoIP applications and hardware, possess excellent...
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						Cold Outreach Specialist
4 weeks ago
, , Philippines Global Pacific Support Full timeOverview We are seeking a proactive and results-driven Cold Outreach Specialist with proven experience in a marketing agency setting to join our team. The ideal candidate must be highly skilled in using VoIP tools for making cold calls, generating qualified leads, and driving business opportunities through outbound communication. Key Responsibilities...
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						Telco Solutions Architect
1 hour ago
, Metro Manila, Philippines BillEase Full timeBillease offers you the easiest way to afford what you want and need today. Our brand centers around making the shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It’s essential for us to embody the core of our brand name Billease, a...
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						Technical Support Engineer
7 days ago
, , Philippines Toku Pte Ltd Full timeToku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Toku is currently getting into a scale-up mode. We want to...
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						Technical Support Engineer
7 days ago
, Metro Manila, Philippines Toku Pte Ltd Full timeToku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Toku is currently getting into a scale-up mode. We want to...
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						L1 Technical Support
7 days ago
, , Philippines Gabtech Global, LLC Full timeDirect message the job poster from Gabtech Global, LLC Recruitment Specialist at Gabtech Global, LLC PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING Working Hours: TBD (usually US hours | Night shift) Start Date: TBD Job Role & Responsibilities: Provide end user technical support from tickets received via phone, email, or customer portal. Escalate...
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						Customer Support
3 days ago
Philippines Swim it Right Full time ₱312,000 - ₱348,000 per yearAbout Swim it Right:Swim it Right is a leading swim school based in Singapore dedicated to providing high-quality swimming lessons. We are expanding our team and seeking motivated and customer-focused individual to join our team as a Customer Support Representative. This is a fully remote position, and we are specifically looking for candidates based in the...
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						IT Systems Support Engineer
4 weeks ago
, , Philippines ibex Full timeOverview Responsibilities Receives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system. Spots problem trends as they emerge. Reduces overall numbers of problems through effective root cause analysis and long term fixes. Performs installation, relocation, troubleshooting, repairs and preventative maintenance of...
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						Desktop Support Analyst 1
3 days ago
, , Philippines Asurion Full timeDesktop Support Analyst 1 2 days ago Be among the first 25 applicants Desktop Support Analysts 1 provide technical support to local and remote users via telephone, email, interaction &/or with remote access resources on a daily basis, relying on experience and established procedures to analyze and resolve technical support incidents and problems. Key...
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						Executive Assistant Bookkeeping Expertise
4 days ago
Philippines Assist World Full time ₱36,000 - ₱72,000 per yearA U.S.-based franchise owner and real estate investor is seeking a reliable, detail-oriented, and proactive Executive Assistant who can support two business partners across multiple ventures. The role combines executive administrative support with bookkeeping responsibilities, and requires someone who can work independently and maintain accuracy across...