L1 Technical Support
7 days ago
Direct message the job poster from Gabtech Global, LLC Recruitment Specialist at Gabtech Global, LLC PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING Working Hours: TBD (usually US hours | Night shift) Start Date: TBD Job Role & Responsibilities: Provide end user technical support from tickets received via phone, email, or customer portal. Escalate tickets to tier 2 and tier 3 support technicians as needed. Understand networking services such as DNS, DHCP, and troubleshoot basic connectivity issues. Perform workstation imaging. Remove viruses/malware. Maintain and update documentation. Job Requirements: 1-2 years of providing IT support to end-users. Hands-on experience with MSP is mandatory. Experience with administration of Office 365 and the Office product suite. Experience with Active Directory, including implementing and troubleshooting Group Policy and AD topologies. Understanding of VoIP technologies, administration, and troubleshooting. Knowledge of SaaS-based products and management of customer licenses. Excellent written and verbal communication skills. Resourceful and proactive in a dynamic environment. Willing to obtain certifications within the designated timeframe, including ITIL Foundation, CompTIA A+, Net+, and Security+. Experience: Help desk: 3 years (Preferred) Windows: 3 years (Preferred) Administering Office 365: 3 years (Required) Seniority Level Associate Employment Type Full-time Job Function Information Technology Industries IT Services and IT Consulting, Information Services Referrals increase your chances of interviewing at Gabtech Global, LLC by 2x. #J-18808-Ljbffr
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L1 Technical Support
7 days ago
, Pampanga, Philippines Cloudstaff Full timeWork From Office - This is a Work-from-office setup based in Mabalacat A fast-growing telecommunications company, based in Sydney, providing an exciting opportunity for a Technical Support Specialist. We have a professional, relaxed environment with ongoing training and support. Your primary role will be to provide support to our users all around Australia...
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L1 Production Support Engineer for VisionPLUS 10
2 weeks ago
Philippines Thakral One Inc. Full time $104,000 - $130,878 per year*The Opportunity.* The L1 Production Support Engineer for VisionPLUS 10 (Flex) is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. *The Role.* Monitor application and batch job alerts related to...
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Sales Technical Support
7 days ago
, Davao del Sur, Philippines JOEL TECH TECHNICAL SERVICES Full timeResponsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...
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IT Helpdesk/Technical Support
4 weeks ago
, Metro Manila, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full timeIT Helpdesk/Technical Support (AU Client) The Level 1 (L1) Helpdesk provides frontline support for Forsite’s customers and internal users. The role covers ticket triage, SOP-based troubleshooting, knowledge base guidance, and basic data analysis and reporting. L1 ensures quick resolution of common issues, smooth escalation for complex cases, and clear...
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Desktop EUC L1
3 weeks ago
, Metro Manila, Philippines Iron Systems, Inc Full timeJoin to apply for the Desktop EUC L1 role at Iron Systems, Inc Responsibilities The follow-up and support of the Laptop/Desktop and mobile telephony. Stock and asset management. Providing 2nd line IT support for all our internal departments. Coordinate with Client Tech Support to ensure all warranty related tasks are managed. Provide guidance, assistance and...
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, , Philippines STAFF X - Outsourcing and Offshoring Full timeL1 Service Desk Technician – Industrial Automation (AU CLIENT) Direct message the job poster from STAFF X - Outsourcing and Offshoring Our client is a leading Australian provider of automation and robotics solutions, with more than 30 years of experience delivering systems that transform manufacturing and industrial operations. They work across sectors...
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IT Tools Support
6 days ago
Philippines Collaboration Betters the World Full time ₱300,000 - ₱450,000 per yearOverviewWho is CBTWCBTW is an international tech company delivering value added services to customers on 5 continents, with a variety of brands : Positive Thinking Company (IT), Versett (Digital advisory), Steep (Governance), Otofacto (Industry 4.0), OneAston (Technologies for financial institutions), AlisPharm (Pharmacy technologies).CBTW has experienced a...
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Customer Support – Porting Representative
1 week ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:We are looking for an intelligent, confident, and approachable individual to join our team as a Customer Support - Porting Representative.In this role, you will become an expert in back-office porting operations, meticulously manage data and processes, and communicate effectively with customers to guide them through complex porting procedures. Your...
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Customer Support Advocate
10 hours ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...
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It Technical Support
4 weeks ago
, , Philippines Buscojobs Full timeExplore numerous IT technical support job opportunities in the Philippines. These roles are crucial for maintaining and improving computer systems and networks. Professionals in this field offer vital assistance to users, resolving hardware, software, and network issues. IT technical support positions demand a solid understanding of computer systems,...