Human Resources Business Partner, Human Resources

Overview

POSITION TITLE: HUMAN RESOURCES BUSINESS PARTNER
REPORTING TO: Human Resources Director
LOCATION: Cebu, Philippines
Work Arrangement: Hybrid

Summary Description: The Human Resources Business Partner provides HR expertise to the organization and addresses all people matters in accordance with best practice, internal compliance and legal requirements. They work alongside stakeholders to implement and embed the strategic HR agenda for the Cebu site. The HR Business Partner leads and manages the delivery of HR services consistent with best practice and compliant with relevant policies and processes, including providing leadership, coaching and mentoring.

• Provides regular HR guidance to line managers in terms of company policies and procedures, compensation and incentives.
• Develops and analyzes HR data, metrics & reports with appropriate actions for continuous planning and improvement, including reviews with department managers.
• Develops and implements new compensation and benefits programs, policies, and procedures.
• Conducts total compensation regular benchmarking and market analysis to stay up to date with industry trends and ensure our programs and practices remain competitive.
• Facilitates annual performance and compensation review processes in accordance to global guidelines.
• Partners with business functions by supporting employee development, providing HR solutions and ensuring compliance with regulations.
• Partners with business functions to enhance employee retention and engagement.
• Responsible for aligning business objectives with employees and management in designated business units.
• Streamlines HR processes including management of end-to-end employee lifecycle.
• Development of HR strategies; policies and practices; work instructions and process maps.
• Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Identifies, leads and implements HR process improvement initiatives.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

• Bachelor’s degree in Business, Human Resources or related field.
• Minimum of 6 years of experience in a generalist HR role with any Offshoring/BPO/IT/Shared Services industry.
• Must have at least 5 years of experience in an HR leadership role.
• Knowledgeable on current candidate assessment trends and sourcing techniques and keeps updated on how these can be applied to the organization.
• Some experience in executive search and/or offshore recruiting will be optimal.
• Working knowledge of employment & labor law, benefits programs and the respective laws that apply.
• Experience with SharePoint to leverage opportunities for improvement of core Human Resources processes.
• Clear communication skills with ability to communicate with individuals at all levels of the organization.
• Strong interpersonal and influencing skills with the ability to establish and maintain effective working relationships with individuals at all levels within the organization.
• Some experience in project management with ability to support multiple projects effectively.
• Excellent computer skills with advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) and SharePoint.
• Strong analytical, planning, and organizational skills with great attention to detail and focus on data integrity management processes, high proficiency in reporting and data analytics.
• Ability to use critical thinking and multi-task.
• Ability to quickly adapt in a fast-paced high-energy environment.

• High level of customer focus and ability to maintain a positive attitude at all times.
• High level of proficiency in Microsoft Office products and SharePoint.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to prioritize and multi-task in a fast paced environment.
• Self-directed, positive and ethical role model able to work with minimal supervision.
• Ability to be an effective team member and display initiative.
• Ability to maintain a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards.

Dover Business Services (DBS) is an independent business-to-business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $8 billion. DBS delivers selected transactional services in Finance, IT and HR to the entire organization. With locations in Cebu, Philippines, Bucharest, Romania, Bangalore, India and Suzhou, China, DBS centers operate globally to maximize service to our operating companies (OpCos). Dover Corporation delivers innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for an entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”