Database and CRM Analyst

3 weeks ago


Western Visayas Philippines HawodTech Solutions Full time

Responsibilities

  • Gather pertinent information and organize it in a logical and functional manner.
  • Consult with management or administrators to determine what data needs to be included in the database system and determine the best ways to organize and store this information.
  • Analyze complex data sets to determine recommendations for business growth and improvement.
  • Utilize the results of the analysis to support recommendations for action to improve company processes.
  • Perform data corrections by analyzing data for errors and formulating corrective procedures.
  • Coach and/or respond to Software Support regarding analyzing data, identifying problems, and proposing solutions for potential data fixes; communicate to the team when data changes are complete.
  • Perform related database functions across one or more teams or clients, including designing, implementing, and maintaining new databases, backup/recovery, and configuration management.
  • Perform analysis to resolve recurring database issues.
  • Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
  • Provide in-depth problem diagnosis and troubleshooting skills with minimal supervision.
  • Creating, testing, and optimizing marketing automation (email campaigns, CRM updates, Sales team workflows, etc.).
  • Enhancing the CRM and troubleshooting issues.
  • Tracking engagement and other important Sales & Marketing KPIs.
  • Data collection and entry.
  • Report building.
  • New employee tech setup (creating accounts, providing access, etc.).
  • Working with various software within our tech stack.
  • Managing integrations with the CRM.
Qualifications
  • Candidate must possess at least a Bachelor's/College Degree in Applied Mathematics/Information Technology/Computer Science or equivalent.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Experience in creating database queries.
Required Skills #J-18808-Ljbffr
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