Technical Account Manager
5 days ago
ABOUT THE ROLE We are looking for a qualified Technical Account Manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction. You will be partnered with our account executive and engagement management teams to serve as the bridge between sales and operations. As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships. RESPONSIBILITIES In this role, you\'ll get to... provide technical support for customers to support pre-sales and post-sales processes address all product-related queries on time train customers to use products effectively provide developers with customers’ feedback to help identify potential new features or products report on product performance identify solutions to reduce support costs analyze customers’ needs and suggest upgrades or additional features to meet their requirements liaise with the sales department to win new business and increase sales establish best practices keep track of sales performance metrics perform other duties as needed by the role REQUIREMENTS On day one, we\'ll expect you to... have IT MSP, ITSM, or IT Manager 4+ years have 2+ years proven work experience as a Sales Engineer have experience working with SaaS companies possess solid technical background with hands on experience in digital technologies have familiarity with software and front-end development possesses an ability to gasp customers’ needs and suggest timely solutions have excellent verbal and written communication skills have strong analytical and problem-solving skills have BSc degree in Computer Science or relevant field have a fully functional and up-to-date computer with which to perform duties be willing to install next-generation endpoint protection on the computer be a current resident of the Philippines and can perform work from there be willing to work in US Pacific time zone or client time zone. NOTE: This is a remote (work from home) job #J-18808-Ljbffr
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Client Account Manager
2 weeks ago
Quezon City, Philippines Intelligent Technical Solutions Full timeJob Description: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Technical Account Manager
2 weeks ago
Quezon City, Philippines RELX Full timeRELX Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Technical Account Manager role at RELX RELX Quezon City, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at RELX Provides post-sale technical support services...
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Technical Account Manager
2 days ago
Quezon City, National Capital Region, Philippines Hexagon Group of Companies Full time ₱40,000 - ₱80,000 per yearJOB SUMMARY:The Technical Account Manager serves as the ITMS technology experts on their specific solution portfolio/vertical/area and may act as a presales consultant throughout the entire sales process up until the product roll-out with the service delivery team. They actively provide assistance across marketing, sales, training and development and support...
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Client Account Manager
2 weeks ago
Makati City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Client Account Manager
5 days ago
Davao City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Technical Account Manager
2 weeks ago
Cebu City, Philippines Cloudstaff Full timeWe’re Hiring: Technical Account Manager! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Technical Account Manager to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro...
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Technical Account Manager
4 days ago
Mandaluyong City, National Capital Region, Philippines Five9 Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Technical Account Manager
5 days ago
Iloilo City, Philippines RELX Full timeThe Technical Account Manager will be the frontline technical expert for LexisNexis® Risk Solutions customers, delivering prompt and effective assistance to resolve issues. This role demands strong analytical thinking, effective communication, and a customer-first mindset. Accountabilities Client Management Act as the main technical point of contact for...
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Technical Business Analyst for Accounting
2 weeks ago
Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time ₱420,000 - ₱840,000 per yearAbout the role Global Payments Process Centre, Inc. is seeking a highly skilled Technical Business Analyst for Accounting to join our growing team in Quezon City Metro Manila. As a full-time employee, you will play a crucial role in analysing and optimising our accounting processes, working closely with our finance and technology teams.What you'll be...
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Remote Purchasing Assistant
2 weeks ago
Quezon City, Philippines Intelligent Technical Solutions (ITS) Full timeJob Description As a Purchasing Assistant here at Intelligent Technical Solutions you are responsible in monitoring and evaluating purchase orders on a daily basis. Assist and manage communication with vendors. Coordinates and resolve purchase issues. Maintain records and associate documents for all processes and maintain knowledge on all open order and its...
