Technical Account Manager
4 weeks ago
ABOUT THE ROLE We are looking for a qualified Technical Account Manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction. You will be partnered with our account executive and engagement management teams to serve as the bridge between sales and operations. As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships. RESPONSIBILITIES In this role, you\'ll get to... provide technical support for customers to support pre-sales and post-sales processes address all product-related queries on time train customers to use products effectively provide developers with customers’ feedback to help identify potential new features or products report on product performance identify solutions to reduce support costs analyze customers’ needs and suggest upgrades or additional features to meet their requirements liaise with the sales department to win new business and increase sales establish best practices keep track of sales performance metrics perform other duties as needed by the role REQUIREMENTS On day one, we\'ll expect you to... have IT MSP, ITSM, or IT Manager 4+ years have 2+ years proven work experience as a Sales Engineer have experience working with SaaS companies possess solid technical background with hands on experience in digital technologies have familiarity with software and front-end development possesses an ability to gasp customers’ needs and suggest timely solutions have excellent verbal and written communication skills have strong analytical and problem-solving skills have BSc degree in Computer Science or relevant field have a fully functional and up-to-date computer with which to perform duties be willing to install next-generation endpoint protection on the computer be a current resident of the Philippines and can perform work from there be willing to work in US Pacific time zone or client time zone. NOTE: This is a remote (work from home) job #J-18808-Ljbffr
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Client Account Manager
3 days ago
Quezon City, Philippines Intelligent Technical Solutions Full timeJob Description: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Technical Account Manager
3 weeks ago
Quezon City, Philippines Hexagon Group of Companies Full timeJOB SUMMARY The Technical Account Manager serves as the ITMS technology experts on their specific solution portfolio/vertical/area and may act as a presales consultant throughout the entire sales process up until the product roll-out with the service delivery team. They actively provide assistance across marketing, sales, training and development and support...
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Client Account Manager
4 weeks ago
Davao City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Client Account Manager
2 weeks ago
Makati City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Client Account Manager
3 days ago
Makati City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Technical Account Manager
3 weeks ago
Iloilo City, Philippines Cloudflare Full timeAbout Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
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Technical Account Manager
4 weeks ago
Iloilo City, Philippines RELX Full timeThe Technical Account Manager will be the frontline technical expert for LexisNexis® Risk Solutions customers, delivering prompt and effective assistance to resolve issues. This role demands strong analytical thinking, effective communication, and a customer-first mindset. Accountabilities Client Management Act as the main technical point of contact for...
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Technical Business Analyst for Accounting
2 weeks ago
Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time ₱420,000 - ₱840,000 per yearAbout the role Global Payments Process Centre, Inc. is seeking a highly skilled Technical Business Analyst for Accounting to join our growing team in Quezon City Metro Manila. As a full-time employee, you will play a crucial role in analysing and optimising our accounting processes, working closely with our finance and technology teams.What you'll be...
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Quezon City, Philippines Technical Education and Skills Development Authority Full timeTechnical Education and Skills Development Specialist II POSITION: Technical Education and Skills Development Specialist II ITEM NUMBER: TESDAB-TESDS FORMER INCUMBENT: N/A OFFICE: District Office - NCR Manila SALARY: SG-16 Php 43,560.00PERA: Php 2,000.00 THE HIREE WILL BE RESPONSIBLE FOR THE FOLLOWING: Conducts orientation/ briefing to applicant institution....
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Technical Account Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TrustArc Full time ₱1 - ₱2 per yearAbout UsAs the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing...
