Service Desk Specialist

Overview Job Title: Customer Resolution Specialist Reports To: Contact Center Operations Manager Hybrid Schedules: F-M, 10 am-9 pm or F-T, 12 pm-9 pm Position Summary The Customer Resolution Specialist handles escalated customer service requests, priority appointment bookings, complaints, and billing inquiries with the highest degree of courtesy and...

COMPANY PROFILE: This company helps customers and business to discover practical solutions to challenging supply chain and operational issues. They are operating in the industry for almost a decade now. Position: Customer Service Specialist (With Free Accommodation) Company Industry: Consultancy Firm Work Location: Lapu Lapu, Cebu Postal Code: 6015 Salary:...

Customer Service SpecialistUniversal Robots has a great plan focused on growing operations in CebuThis goal is going to be accomplished through the Customer Service Specialist role. This is an excellent opportunity for growth within the Automation and Robotics industry. If you are looking for professional development in your career, this is the opportunity...

Customer Service SpecialistUniversal Robots has a great plan focused on growing operations in CebuThis goal is going to be accomplished through the Customer Service Specialist role. This is an excellent opportunity for growth within the Automation and Robotics industry. If you are looking for professional development in your career, this is the opportunity...

OverviewJob Title: Customer Resolution SpecialistReports To: Contact Center Operations ManagerHybrid Schedules: F-M, 10 am-9 pm or F-T, 12 pm-9 pmPosition SummaryThe Customer Resolution Specialist handles escalated customer service requests, priority appointment bookings, complaints, and billing inquiries with the highest degree of courtesy and...

A customer service leader is needed to supervise a team of call center agents, providing coaching and support to drive performance and excellence. This role involves managing a diverse range of tasks, including recruitment, discipline, and payroll documentation.The ideal candidate will have a strong background in customer service, with experience in...

Overview A Reservation Manager oversees and manages booking processes for a hotel, restaurant, or travel service, ensuring a seamless and efficient customer experience. They handle customer inquiries, coordinate with other departments, and optimize booking systems to maximize revenue and guest satisfaction. Responsibilities Manage and monitor reservation...

Responsibilities Develop and maintain strong client relationships. Identify new sales opportunities and drive revenue growth. Meet and exceed sales targets and KPIs. Collaborate with cross-functional teams for optimal service delivery. Provide market feedback and contribute to product development. Prepare reports and presentations for clients. Manage client...

Responsibilities Manage daily office operations and administrative tasks. Handle incoming calls, emails, and correspondence. Organize and maintain files, records, and office supplies. Schedule meetings, appointments, and manage calendars. Prepare reports, presentations, and other documents. Assist in bookkeeping, invoicing, and basic financial tasks. ...

Responsibilities Answer and direct phone calls and emails. Schedule appointments and meetings, and maintain calendars. Prepare reports, memos, invoices, and other documents as needed. Manage office supplies inventory and place orders as necessary. Maintain organized filing systems for records and documentation. Greet and assist visitors in a professional and...