Service Desk Specialist

4 weeks ago


LapuLapu, Philippines Dynata Full time

Dynata Lapu-Lapu, Central Visayas, Philippines

Service Desk Specialist

Location: Dynata Lapu-Lapu, Central Visayas, Philippines

Overview

Service Desk Specialist provides:

Responsibilities
  • Day-to-day end-user support and escalation on computer, application, and network issues.
  • First line of support and coordinating with other Technology teams. This interaction can range from opening, closing, and resolving tickets, escalating to IT admins and other teams via phone/email/chat.
  • Will also assist other IT departments on related projects when required.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Market Research
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