It Chat Support
3 weeks ago
Overview
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Chat Support - Multiple OpeningsPosted today
Job DescriptionRAMP HIRING | PIONEERING ACCOUNT (NO FINAL INTERVIEW)
NO MOCK CALL - NO VERSANT - NO HARVER
Chat Support Role - Start Date: September 22
Full-Time | Onsite – Bridgetowne, Pasig
Join our growing team and experience real career growth and work-life balance. We are actively hiring for chat support. If you have a passion for providing excellent service and are ready to take the next step in your BPO career, this opportunity is for you.
Job Description: We are looking for a Customer Service Representative to join our team and provide excellent service to our clients. This is a full-time onsite role based in Bridgetowne, QC
Qualifications:
- At least 6 months of BPO/Call Center experience
- Must have a Laptop or Desktop for Virtual process
- Strong English communication skills (both written and verbal)
- Willing to work onsite full-time (not open to working students)
Application Process:
- Virtual process available (Online application, assessment, and interview)
Salary:
- Earn up to ₱28,000 total salary package
- Night differential, performance bonuses, and incentives
- Paid training + Rice & Complexity Allowance
- Other monetary perks and company benefits
Apply Now
LocationQuiapo, Metropolitan Manila — ₱264,000 - ₱360,000 Y BPO Caldwell Insights - Makati
Posted today
Job DescriptionFor regular employees, we offer an industry-leading benefits package that includes:
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
Job Responsibilities:
- Answers phone calls and provides important information/ assistance to clients
- Checks mail, fax, and internet mail to provide customer assistance
- Communicates with customers on the phone or using written correspondence to take care of concerns
- Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked
What are we looking for?
- Open to candidates who completed college; no experience required
- Open to High School and Senior High School Graduates with BPO experience
- Excellent to above-average English communication skills
- BPO experience is a plus but not necessary
- Within 25km to 35km
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW
- Additional leave
- Company events
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Taguig/Las Pinas/Quezon City & See Condominiums – See Condominiums – SEE Condominiums (Chat Support & Booking Associate)
Responsibilities:
- Respond to customer inquiries through chat support promptly and professionally
- Provide accurate information regarding services and company policies
- Troubleshoot and resolve customer issues efficiently
- Maintain a positive and helpful attitude while assisting customers
- Escalate complex issues to the appropriate department when necessary
- Stay updated on company policies and service updates
Requirements:
- Previous experience in customer support or chat support preferred
- Strong written and oral communication skills with excellent grammar and typing speed
- Ability to multitask and handle multiple chat conversations
- Problem-solving skills with a customer-first mindset
- Basic computer proficiency and familiarity with chat support tools
- Willingness to work onsite and in shifts, including weekends and holidays
- Proficiency in English (written and spoken)
How to Apply?
- Submit resume with subject line "Chat Support Staff Application"
- Source of Application: Job Boards - Jobstreet
Onsite Recruitment Hubs and contact details vary by location and campaign. ID verification may occur at any stage of recruitment. Terms and conditions apply
What You Will Do- Respond to customer inquiries via phone, email, or chat promptly and professionally
- Provide accurate information about products, services, and company policies
- Resolve customer complaints and issues efficiently, ensuring customer satisfaction
What Locations Can I Find These Jobs In?
- Multiple locations across Metro Manila (e.g., Makati, Ortigas, Taguig, Pasig)
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