It Chat Support

Overview

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Posted today

RAMP HIRING | PIONEERING ACCOUNT (NO FINAL INTERVIEW)

NO MOCK CALL - NO VERSANT - NO HARVER

Chat Support Role - Start Date: September 22

Full-Time | Onsite – Bridgetowne, Pasig

Join our growing team and experience real career growth and work-life balance. We are actively hiring for chat support. If you have a passion for providing excellent service and are ready to take the next step in your BPO career, this opportunity is for you.

Job Description: We are looking for a Customer Service Representative to join our team and provide excellent service to our clients. This is a full-time onsite role based in Bridgetowne, QC

Qualifications:

• At least 6 months of BPO/Call Center experience
• Must have a Laptop or Desktop for Virtual process
• Strong English communication skills (both written and verbal)
• Willing to work onsite full-time (not open to working students)

Application Process:

• Virtual process available (Online application, assessment, and interview)

Salary:

• Earn up to ₱28,000 total salary package
• Night differential, performance bonuses, and incentives
• Paid training + Rice & Complexity Allowance
• Other monetary perks and company benefits

Apply Now

Quiapo, Metropolitan Manila — ₱264,000 - ₱360,000 Y BPO Caldwell Insights - Makati

Posted today

For regular employees, we offer an industry-leading benefits package that includes:

• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities:

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked

What are we looking for?

• Open to candidates who completed college; no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Within 25km to 35km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW

• Additional leave
• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Taguig/Las Pinas/Quezon City & See Condominiums – See Condominiums – SEE Condominiums (Chat Support & Booking Associate)

Responsibilities:

• Respond to customer inquiries through chat support promptly and professionally
• Provide accurate information regarding services and company policies
• Troubleshoot and resolve customer issues efficiently
• Maintain a positive and helpful attitude while assisting customers
• Escalate complex issues to the appropriate department when necessary
• Stay updated on company policies and service updates

Requirements:

• Previous experience in customer support or chat support preferred
• Strong written and oral communication skills with excellent grammar and typing speed
• Ability to multitask and handle multiple chat conversations
• Problem-solving skills with a customer-first mindset
• Basic computer proficiency and familiarity with chat support tools
• Willingness to work onsite and in shifts, including weekends and holidays
• Proficiency in English (written and spoken)

How to Apply?

• Submit resume with subject line "Chat Support Staff Application"
• Source of Application: Job Boards - Jobstreet

Onsite Recruitment Hubs and contact details vary by location and campaign. ID verification may occur at any stage of recruitment. Terms and conditions apply

• Respond to customer inquiries via phone, email, or chat promptly and professionally
• Provide accurate information about products, services, and company policies
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction

What Locations Can I Find These Jobs In?

• Multiple locations across Metro Manila (e.g., Makati, Ortigas, Taguig, Pasig)