Construction Project Manager
3 weeks ago
Job Descriptions - Customer Service Representative (Cebu IT Park and Cebu City)
Overview: Multiple postings for Customer Service Representatives in Cebu IT Park and surrounding Cebu City locations. Open to fresh graduates, high school graduates, undergraduates, and experienced professionals. Roles may be onsite, virtual, or a mix with shifting schedules. Training is provided, with opportunities for advancement and various benefits. Salary and sign‑on incentives vary by posting, with examples including up to 27,000 PHP monthly, bonuses, and performance incentives.
Responsibilities (typical across postings):
- Handle inbound and/or outbound customer service interactions via phone, email, or chat
- Provide accurate information, resolve inquiries or issues, and document interactions
- Maintain high levels of professionalism and customer satisfaction
- Meet or exceed performance targets and contribute to team goals
Qualifications (typical across postings):
- Open to fresh graduates, career shifters, high school graduates, and/or college students/graduates
- Good communication skills; strong verbal and written English
- Willing to work onsite at Cebu IT Park or other specified locations; open to shifting schedules
- Basic computer proficiency; experience with CRM or online systems is a plus
Benefits and details (varies by posting):
- Salary ranges up to approximately 25,000–27,000 PHP per month
- Sign-on bonuses (amount varies by posting)
- Performance incentives, night differential, and bonuses
- HMO and other benefits; comprehensive training and career growth opportunities
- Flexible work setup in some postings; onsite work in others
Notes:
- Some postings indicate regional restrictions (advertisers not accepting applicants from certain regions).
- There are multiple, similarly worded postings across different dates and sites; this description preserves the core themes without reproducing every line.
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