Hospital Operations Services

Hospital Operations Services - Sr. Supervisor page is loaded## Hospital Operations Services - Sr. Supervisorlocations: Taguig, PH-MPItime type: Full timeposted on: Posted 30+ Days Agotime left to apply: End Date: November 30, 2025 (24 days left to apply)job requisition id: JR-54920**MediCard Phils., Inc.** is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.**MediCard**now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.**MediCard** is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:The role is responsible for supervising and oversee that all Hospital Satellite Clinic and Referral Desk provide quality and personalized services.DUTIES & RESPONSIBILITIES • Supervises and monitor all the Supervisor handling Hospital Satellite Clinic and Referral Desk. • Monitor and evaluate reports submitted by Supervisors and submit to immediate superior on time. • Monitor and assess KPIs and provide corrective action if needed. • Ensure that steerage to FSC are implemented and closely monitored. • Handles and resolve concerns elevated by HSC and RD Supervisors and staff. • Monitor the accuracy, timeliness and efficiency of all out patient approvals. • Guides, coaches and motivates supervisors. • Monitor, review and assist the supervisors in the attainment of objectives, measures, targets and initiatives. • Resolve difficult inquiries raised by HBO staff. • Prioritize, resolves and take appropriate action on complaints immediately. • Investigate and resolve Notice for Correction from claims. • Monitor the delivery of check payments for doctors and hospitals. • Monitor and evaluate clinic expenses and liquidation. • Ensure that clinic equipment are functional and calibrated on a regular basis and clinic facility are well maintained and request repair if needed. • Perform other task that may be assigned from time to time. MINIMUM QUALIFICATIONS • Education – Graduate of any 4 year Medical course • Experience – At least 2 years’ experience in clinic setting or working in an HMO is an advantage. • Certifications/licenses – None • Business skills: With above average communication and empathic skills; Good negotiator, flexible and can do multi-tasking. Must be analytic, systematic and organized. At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents. Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive. MediCard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join MediCard Now*You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.*#J-18808-Ljbffr