Customer Support for Travel and Hospitality Account

7 days ago

Taguig, National Capital Region, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

Massive hiring for Customer Support representative for our Travel and Hospitality account. This is a full-time position based in Taguig City, Metro Manila, with a dayshift schedule and weekends off. As a Customer Support professional, you will be responsible for providing exceptional service to our clients in the travel and hospitality industry.

What you'll be doing

  1. Responding to customer inquiries and resolving issues via phone, email, and chat
  2. Performing data entry and basic administrative tasks to support customer transactions
  3. Identifying opportunities to improve the customer experience and providing feedback to the management team
  4. Maintaining a positive, professional, and courteous demeanor when interacting with customers
  5. Adhering to company policies, procedures, and quality standards

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to listen and respond effectively
  2. Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
  3. Proficient in using computer systems and various software applications
  4. Previous experience in a customer service or call centre role, preferably in the travel or hospitality industry
  5. A positive and motivated attitude with a genuine desire to provide exceptional customer service

Apply now for this exciting opportunity to join our team and be a part of our continued success

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