Quick Service Partner

3 days ago

Taguig, Philippines Banh Mi Kitchen Services Full time

Overview

QS Partners’ duties and responsibilities include serving customers efficiently, assisting customers with their needs and special requests, ensuring the assigned quota is met, assisting on training activity for new QS Partners as requested, and adhering to sanitation standards and safety procedures.

Job Type: Full-time. Schedule: 8 hour shift.

Responsibilities
  • Helps maintain the good image of the store by assisting the customers in a very hospitable way.
  • Ensures the daily sales quota of the store are met. At the same time, daily sales report must be updated and submitted regardless of the location of duty for proper tracking and monitoring.
  • Ensures that sales of each day are reported daily to the AOs in order to easily track all the transactions every day. Strictly follow daily sales deposits.
  • Maintains the store's cleanliness. Do necessary sanitation of tools, equipment, floors or everything in the store prior leaving and logging out.
  • Always sets-up everything from food, frying tools, equipment, oven, etc. prior opening the store to ensure that all are settled and easily be managed during the store operation.
  • Checks the validity of all the stocks. Always serve fresh and bounty foods to the customers.
  • Prevents spoilage and contamination.
  • Immediately report concerns or problems encountered while preparing the food.
  • Maintains fast and efficient serving time of all the foods ordered by the customers.
  • Adheres on the company's work standards, policies and procedures.
  • Assist on branch training as requested.
  • Forecasts orders of stocks to be purchased and submitted to commissary.
  • Submits petty cash liquidation to Finance Audit weekly.
  • Manages online food aggregator accounts following the store’s operational hours, menu availability and releasing and accepting of orders. Reports to help center if needed. Aggregators include Food Panda, GrabFood, Booky, SM Online, Pickaroo, and the likes.
  • Analyze customer complaints and feedback for constant improvements.
  • Handles cashiering function and ensures that sales each day are safely kept and/or deposited on time.
  • May be assigned to other stores as reliever as needed and as necessary.
  • Performs other tasks that may be assigned from time to time.
  • Follows standards and procedures. Pay attention to details. Holds self-accountable for assigned responsibilities. Sees tasks to completion in a timely manner.
  • Adeptness at analyzing facts, problem-solving, decision-making, and demonstrating good judgment.
  • Attendance and Punctuality.
  • Adheres to the corporate core values (AWESOME): - Always improving; Wow customers; Excellence; Solicitude (Malasakit); Oneness (Teamwork); Moral uprightness; Evolving.
Qualifications
  • Finished high school or any vocational graduate.
  • At least two (2) years work experience in the same role, in the same capacity.
  • Ability to multi-task and manage requests in a timely manner.
  • With crowd management expertise.
  • Excellent interpersonal skills.
  • Strong communication and interpersonal skills.
  • Strong customer service prowess.
  • Ability to work with integrity, professionalism and confidentiality.
  • Performs responsibilities with Tenacity.
  • Must be honest and truthful.
Benefits
  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee
  • 13th month salary
  • Commission pay
  • Overtime pay
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