URGENT: Quality Assurance Specialist
4 weeks ago
Learn and Inspire. Join us now Available Roles: Quality Assurance Manager Quality Assurance Team Lead/Supervisor Quality Assurance Specialist Training Manager Training Team Lead/Supervisor Communications Trainer Process Trainer Sales Trainer Performance Excellence Lead/PEX Assistant Manager We are hiring for passionate and talented QA Specialist for our awesome team The ideal candidate is a critical thinker who will proactively improve the quality systems of the fast-paced growing company through internal audits, participation process improvement programs, and interaction with key partners to obtain constructive feedback. Responsibilities: Serve as point of contact for all QA related queries Responsible for confirming and managing compliance with client auditing processes Prepare reports, interact with Operations and support groups regarding quality improvement Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends. Monitor calls and provide feedback to Agents. Partner with Learning Team in providing feedback that would improve overall quality of performance/escalations Delivers quality module to new Agents as needed. Maintains accurate quality data for call behavior performance documentation. Coach and develop Agents on Quality, Customer Experience and Processes, and Procedures Qualifications: Should have at least 1 year of experience as Quality Specialist on a BPO set up Excellent communication and presentation skills Knowledgeable in performance data management and analysis Six Sigma experience/certification is preferred Data analytics advance root cause analysis Exceptional leadership skills and great eye for detail Ability to teach and mentor Must be willing to work on shifting schedules at Bonifacio Global City, Taguig City Other info: Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work set up: Onsite Schedule: Shifting What's in it for you? Our people enjoy some amazing perks, check out a few below: Competitive salary package Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. Interested? Here are ways to reach us: Please make sure to complete this application form: linktr.ee/stephmrn Send a message to (Steph) Join our awesome # team #J-18808-Ljbffr
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Taguig, Philippines iOPEX Tech Full timeURGENT: Quality Assurance | QA Specialist | Pioneer Team Add expected salary to your profile for insights Salary match Number of applicants Skills match Application Questions Which of the following types of qualifications do you have? How many years' experience do you have as a Quality Assurance Specialist? How many years of auditing experience do you have?...
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Taguig, Philippines iOPEX Tech Full timeLearn and Inspire. Join us now! Available Roles: Quality Assurance Manager Quality Assurance Team Lead/Supervisor Quality Assurance Specialist Performance Excellence Specialist We are hiring for passionate and talented QA Specialist for our awesome team! The ideal candidate/s is a critical thinker who will proactively improve the quality systems of the...
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Quality Assurance Specialist
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Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱300,000 - ₱600,000 per yearCompany DescriptionMegaworld Corporation is a leading real estate developer in the Philippines with various innovative projects strategically located in Metro Manila, the Calabarzon corridor, and key cities in the Visayas region. Notable projects include Eastwood City CyberPark in Quezon City, Newport City near NAIA Terminal 3 in Pasay City, McKinley Hill...
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Taguig, Philippines iOPEX Technologies Full timeOverview As a Quality Assurance Coach , you are responsible for monitoring, inspecting, and proposing measures to correct or improve processes that aim to identify common customer issues, improve customer experience, standardize communication processes, and help ensure customer interactions are aligned with business goals and meet established quality...
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Taguig, National Capital Region, Philippines YONDU INC. Full time ₱2,000,000 - ₱2,500,000 per yearAbout the role: As the Quality Assurance Lead at YONDU INC.', you will be responsible for overseeing the quality assurance processes and ensuring the delivery of high-quality software products. This full-time role is based in Taguig City Metro Manila and is critical in supporting the Information & Communication Technology and Testing & Quality Assurance...
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Taguig, Philippines M Commerce Corporation Full timeLive Hosting Monitoring Monitor live TikTok hosting sessions in real-time to ensure consistent quality and performance. Identify and report any content violations or behavior that does not align with company policies or TikTok guidelines. Evaluate host performance, content delivery, and audience engagement. Quality Assurance and Feedback Conduct post-live...
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Taguig, National Capital Region, Philippines YONDU INC. Full time ₱1,500,000 - ₱2,500,000 per yearGENERAL RESPONSIBILITIES:The Quality Assurance Manager will oversee the activity of the quality assurance team/s and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes. Creates testing strategy and makes sure that it is implemented according to set...
