Customer Specialist

2 weeks ago

Iloilo City, Philippines Holy Trinity University Full time

Provide professional customer support, address specific requests, and enjoy structured career growth and comprehensive benefits.

Your Role

Key responsibilities include:

  • Professionally communicate with customers and provide solutions for specific requests as per process guidelines.
  • Listen attentively to customer needs and demonstrate empathy while providing customer support.
About You

The ideal candidate will have the following qualifications:

  • For Insurance Account: Open to college graduates with no BPO experience.
  • For Travel Account: Must be a high school graduate, preferably with 6 months BPO experience.
  • Good customer service skills.
  • Willing to work onsite and on shifting schedules.
  • Can start ASAP.
  • Applicants under the new K-12 Curriculum should be graduates of senior high school; under the old (pre-K-12) curriculum, high school graduates are welcome to apply.
  • Education proofs must be submitted at the time of joining/offer.
Benefits
  • Structured career path.
  • Growing and expanding team with more internal career progression opportunities.
  • Safe work environment.
  • Free HMO coverage from day 1, including coverage for domestic partners.
  • Skills training opportunities.
  • Paid leaves.
  • Annual appraisal.
Training & Development

Skills training opportunities are provided to support professional growth and development.

Career Progression

The company offers a structured career path and internal career progression opportunities within a growing and expanding team.

How to Apply
  • Walk in at the Career Hub: G/F Two Techno Place, Megaworld Blvd. Iloilo Business Park, Mandurriao, Iloilo City, Monday to Friday, 10AM-4PM. Education proofs should be submitted at the time of joining/offer.
  • Click the "Apply on employer site" button on this page.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.

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