Call Center Financial Account

2 weeks ago


Cebu City, Philippines Metacom Full time

Job Overview: Kickstart or grow your BPO career by joining one of our top industry accounts Whether you're interested in financial services, telecommunications, or healthcare support, we have the right opportunity for you. Provide excellent customer service while gaining valuable experience in a professional, fast-paced environment. Financial Account Support customers with credit card, banking, or loan-related concerns. Handle billing inquiries, account updates, payments, and basic troubleshooting for financial services. Qualifications: At least High School Graduate Minimum of 1 year call center experience required Strong communication and problem-solving skills High attention to detail and data accuracy Telco Account Assist customers with their mobile, broadband, or cable services, including billing questions, plan upgrades, and service troubleshooting. Qualifications: At least High School Graduate Call center experience preferred, but not required Good communication skills and basic tech knowledge Healthcare Account Provide support for medical insurance, claims processing, and benefits inquiries. Help members and providers with accurate and empathetic customer service. Qualifications: At least Senior High School Graduate Call center experience preferred, but not required Strong customer service and listening skills Ability to handle sensitive information professionally


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