-Hiring financial account For call center agent-

3 weeks ago

Quezon City, Philippines Metacom Full time

MASS HIRING: Call Center Agents financial account at QC Bridgetown

Earn up to 47k Monthly
QUALIFICATION: ATLEAST 2 YEARS IN BPO EXPIRIENCE
COLLEGE GRADUATE OF BACHELLOR OF SCINCE IN NURSING: ATLEAST 1 YEAR IN BPO EXPIRIENCE

WHY JOIN US.?

BENIFITS :30KUP TO 47K MONTHLY
*HMO FROM DAY 1
*LIFE INSURANCE
*GOVERMENT MANDATED BENIFITS
*13TH MONTH PAYS


Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our growing team across multiple Metro Manila sites

Job Responsibilities:
* Responsibilities of finance in a call center:

1. Budgeting and Financial Planning

Prepare annual budgets and forecasts for the call center’s operations.

Monitor actual performance vs. budgeted costs (e.g., salaries, utilities, technology expenses).

Provide financial projections to guide management decisions.

2. Cost Control and Analysis

Track operational expenses such as telecommunications, software licenses, and staff training.

Analyze cost per call, cost per agent, and other key financial metrics.

Identify ways to reduce unnecessary spending and improve profitability.

3. Payroll and Compensation Management

Ensure timely and accurate salary payments to agents and staff.

Calculate commissions, incentives, and bonuses based on performance metrics.

Handle deductions, taxes, and benefits administration.

4. Billing and Invoicing

Manage client billing if the call center operates as a service provider (BPO).

Ensure invoices are sent accurately and payments are collected on time.

Reconcile accounts receivable and payable.

5. Financial Reporting

Prepare monthly, quarterly, and annual financial statements (income statement, balance sheet, etc.).

Provide reports for management review, investors, or external auditors.

Ensure compliance with accounting standards and company policies.

6. Cash Flow Management

Monitor inflows (client payments) and outflows (salaries, rent, utilities).

Maintain sufficient liquidity for day-to-day operations.

Forecast future cash requirements.

7. Compliance and Auditing

Ensure compliance with tax regulations, labor laws, and financial policies.

Support internal and external audits.

Maintain transparent and accurate financial records.

8. Financial Systems and Tools

Manage financial software (e.g., QuickBooks, SAP, or Excel-based systems).

Work with IT to integrate finance tools with call center systems (like CRM or HR software).



URGENT HIRING
Apply today and kickstart your BPO career — no experience needed
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