Call Center Financial Account

3 weeks ago


Cebu City, Philippines Metacom Full time

Job Overview:

Kickstart or grow your BPO career by joining one of our top industry accounts Whether you're interested in financial services, telecommunications, or healthcare support, we have the right opportunity for you. Provide excellent customer service while gaining valuable experience in a professional, fast-paced environment.

Financial Account

Support customers with credit card, banking, or loan-related concerns. Handle billing inquiries, account updates, payments, and basic troubleshooting for financial services.

Qualifications:

At least High School Graduate

Minimum of 1 year call center experience required

Strong communication and problem-solving skills

High attention to detail and data accuracy


Telco Account

Assist customers with their mobile, broadband, or cable services, including billing questions, plan upgrades, and service troubleshooting.

Qualifications:

At least High School Graduate

Call center experience preferred, but not required

Good communication skills and basic tech knowledge


Healthcare Account

Provide support for medical insurance, claims processing, and benefits inquiries. Help members and providers with accurate and empathetic customer service.

Qualifications:

At least Senior High School Graduate

Call center experience preferred, but not required

Strong customer service and listening skills

Ability to handle sensitive information professionally


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