Customer Service Executive

3 weeks ago

Manila, Philippines CRAZZ GROUP Full time

Overview

CRAZZ Group, a technology company that has the sole objective of providing the best technology solution to modern issues faced by our clients.

Responsibilities
  • Answering client correspondences through email, social media, and by phone.
  • Relaying extensive product information to customers.
  • Closing sales for the company.
  • Filing customer records, including contact information, purchases and billings.
  • Conducting surveys and writing reports based on customer feedback on products and services.
  • Providing customers with clear instructions to resolve issues.
  • Rerouting customer calls to other departments when advanced solutions are needed.
  • Managing orders and ensuring their prompt delivery.
Ideal Profile
  • You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments
What's on Offer?
  • Opportunity within a company with a solid track record of performance
  • Fantastic work culture
  • Leadership Role
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