E-commerce Manager

Elevated online fashion outlet, redefining the off-price shopping experience for Gen Z and Millennial consumers. With a mission to challenge outdated perceptions of outlet retail. Trade Calendar Management & Campaign Execution Build, coordinate, and manage the e-commerce trade calendar in line with the AU trading and promotional strategy. Ensure flawless execution of campaigns — including pricing overrides, coupon logic, bundles, and product visibility updates. Partner with the AU team to align campaign inputs, timelines, and briefs across content, marketing, and performance channels. Conduct QA on all campaigns and troubleshoot promo-related issues pre-launch. Performance Monitoring & Onsite Optimisation Track key on-site metrics daily, including the full purchase funnel, brand/category/SKU performance, and promo impact. Identify trends and opportunities within the catalogue and provide insights and recommendations to relevant stakeholders. Flag underperformance or sell-out risks, and propose merchandising or promotional solutions to optimise outcomes. Make data-driven recommendations to enhance product placement, collection structure, and site merchandising strategies. Trade Reporting & Analytics Own and manage all e-commerce trade reporting — including weekly trade packs, brand/category performance summaries, and campaign wrap-ups. Provide actionable commercial insights to improve conversion, sell-through, GMV, and overall site performance. Maintain internal dashboards and trackers to ensure visibility and alignment across teams. Collaborate with AU stakeholders to inform trading decisions based on real-time performance data. CRM & Email Marketing Support Support the planning and execution of trade-led email campaigns — including briefing, building, segmentation, QA, and reporting. Work closely with the CRM team to ensure targeting logic is accurate and aligned with trade priorities. Monitor campaign performance (e.g. OR, CTR, CVR) and feed learnings into future planning. Recommend product selections, promotional hooks, and testing ideas based on audience behaviour and site data. Digital Marketing & Feed Management Support Collaborate with the performance marketing team to ensure product and pricing accuracy in digital advertising feeds (Google, Meta, affiliate). Support tagging and product segmentation for campaign targeting and reporting purposes. Assist in monitoring campaign performance across key SKUs and categories, and identify feed issues or missed opportunities. Stakeholder Communication & Coordination Act as the daily trading contact for AU stakeholders — including brand, marketing, performance, and ops teams. Proactively raise trading gaps or performance flags, and follow through on resolution or recommendations. Ensure communication across teams is timely, actionable, and always aligned to commercial priorities. About the Candidate Minimum 3 years’ experience in e-commerce, site trading, or digital merchandising — preferably in fashion, lifestyle, or beauty Highly analytical with strong commercial acumen — confident working with large data sets, performance metrics, and Excel models Proven experience in compiling reports, delivering insights, and influencing trading decisions Hands‑on experience with email platforms (e.g. Klaviyo), including campaign building, segmentation, and reporting Proficient in Excel/Google Sheets; experience with SQL is a strong advantage Familiar with e-commerce platforms (BigCommerce or equivalent), performance marketing channels, and analytics tools (GA, Looker, etc.) Extremely detail‑oriented, with strong QA and execution discipline Excellent written and verbal communication; confident working autonomously and across time zones with Australian teams Driven, commercial, and thrives in a fast‑paced, data‑driven environment #J-18808-Ljbffr