Clinical Operations Specialist

3 weeks ago


Valenzuela, Philippines Analyte Health Full time

Overview

Join to apply for the Clinical Operations Specialist role at Analyte Health .

Analyte Health’s mission is to provide easy, accessible and affordable online health care services for everyone. Our platforms offer fast, convenient, private, and cost-effective clinical services anytime, anywhere. Our trained health counselors guide patients, while physicians deliver treatment. We blend technology, science, and patient-centric care to help patients on the path to wellness.

We are actively seeking a customer service representative with an empathetic demeanor and positive attitude to join our clinical operations team. The ideal candidate enjoys making a difference, builds brand advocacy, delivers empathy, and identifies patient needs and wants. If this sounds like you, Analyte Health may be your ideal workplace.

Responsibilities
  • Provide empathetic, patient-centered customer service as part of the clinical operations team
  • Identify patient/client needs and translate them into actionable steps
  • Build brand advocacy and maintain positive relationships with customers
  • Collaborate with team members to ensure high-quality service delivery
Qualifications
  • 3+ years of experience as a contact center representative
  • Professional behavior with a patient-centric attitude
  • Detail oriented with strong attention to detail
  • Exceptional organizational skills
  • Computer literate
  • Above-average communication skills
  • Team player and brand advocate
  • Commitment to compliance with HIPAA
Benefits
  • $6 USD hourly pay
  • Weekly pay – Every Friday
  • Work from home (no commuting required)
  • Company-issued workstation and equipment
  • Employee discounts on lab testing
  • Relaxed, tech-focused environment with flexible schedules
Potential Schedule
  • Sunday–Thursday: 11:00 AM–8:00 PM (45 hours/week)
  • Tuesday–Saturday: 11:00 AM–8:00 PM (45 hours/week)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
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