Operations Specialist
3 weeks ago
Overview
Handle day-to-day operations on e-commerce platforms like Shopee, Lazada, or TikTok.
Responsibilities- Manage product listings, stock updates, and pricing adjustments.
- Provide excellent services and ensure customer satisfaction.
- Address customer concerns and inquiries, ensuring satisfaction and resolving issues.
- Negotiate with customers when necessary to resolve disputes or enhance customer experience.
- Monitor market trends, competitors, and sales data to identify opportunities for growth.
- Develop strategies to increase sales, improve visibility, and boost product performance.
- Analyze sales data to track performance and identify trends.
- Update stock levels and product prices to maintain competitiveness.
- Preferably has Shopee/ Lazada handling experience
- Has fast typing skills Proven
- Ability to meet and exceed sales quotas
- Proven track record of successfully managing customer relationships
- Excellent interpersonal skills
- Highly self-motivated
- Strong verbal and written communication skills
- Proficient in Microsoft Office
Job Type: Full-time
Education- Bachelor's (Preferred)
- Sales: 1 year (Required)
- Shopee/Lazada: 1 year (Required)
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