Inbound Sales Representative

7 days ago

Bacolod, Philippines TTEC Full time

TTEC Bacolod, Western Visayas, Philippines

Overview

As an Inbound Sales Representative working onsite in Bacolod, you’ll be part of bringing humanity to business. Our awards and culture support a strong employee experience, with opportunities to connect with recruiters and grow your career.

What You’ll Be Doing

Are you results focused and love to help others? You’ll work to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on other sales opportunities that may pair well with their current products and future needs. Whether it’s getting answers quickly, advising on products with compassion, or resolving issues with a smile, you’ll influence whether the customer experience is average or exceptional.

During a Typical Day, You’ll
  • Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
  • Effectively handle calls from existing customers while identifying and handling all sales opportunities from start to close
What You Bring To The Role
  • Completed senior high school or 2nd year in college
  • Requires 6 months of sales experience in contact center, travel, or hospitality
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Paid time off (PTO) and wellness and healthcare benefits
  • A competitive compensation package with performance bonus opportunities

Visit for more information.

About A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role—from training to individualized webcam-enabled coaching and thousands of free courses to support your career growth. You bring a caring and supportive nature that shines as you help customers. Our TTEC community is a dynamic, global family.

You'll report to the Account Team Leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by humanity and technology. We talk, message, text, and video chat with millions of customers every day. These experiences start with you.

TTEC is proud to be an equal opportunity employer. We will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value diversity and strive to create an inclusive workforce where everyone can be their authentic selves.

Primary Location
PH-Western Visayas-Bacolod

Job
Customer Care Representative

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Other

Industries

  • IT Services and IT Consulting
  • Outsourcing and Offshoring
  • Telecommunications

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