Healthcare Helpdesk Associates

2 OpeningsTaguigRole descriptionWe are seeking a highly motivated and customer-focused Healthcare Helpdesk Associate to provide frontline support to patients, healthcare professionals, and internal teams. The role involves handling inquiries, troubleshooting issues, and ensuring seamless communication between various stakeholders in a healthcare setting. The...

Overview Role: Quality Analyst - Healthcare Helpdesk at UST. Location: UST Taguig, National Capital Region, Philippines. The Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations. The role involves...

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Helpdesk Associate (Open for fresh graduate +CSR)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php25,000-Php30,000Work Set Up: Onsite (Monday -Friday)Benefits:Government mandated...

Key Responsibilities:Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, payroll, and other HR-related matters. Resolve issues or direct them to the appropriate HR team members for further assistance.Ticket Management: Log, track, and resolve HR-related helpdesk tickets in the HRIS...

The associate plays a critical role in delivering exceptional customer service by addressing inquiries and resolving issues related to insurance benefits, provider contracts, eligibility, and claims. This position requires strong communication, problem-solving, and analytical skills to ensure customer satisfaction and operational...

Company DescriptionAt Optum, we are committed to evolving health care so that everyone has the opportunity to live their healthiest life. We prioritize your unique needs, making health and well-being easy and affordable to manage. Our services are designed to deliver the right care at the right time, provide support for healthier choices, and simplify...

ResponsibilitiesBe the first point of contact for all employee questions about HR topics like pay, benefits, and time off.Answer questions coming in by phone, email, and chat.Use our ticket system (ServiceNow) to track and solve every request.Help employees use the company website (Workday) to find answers and update their own information.Keep employee...

The associate plays a critical role in delivering exceptional customer service by addressing inquiries and resolving issues related to insurance benefits, provider contracts, eligibility, and claims. This position requires strong communication, problem-solving, and analytical skills to ensure customer satisfaction and operational...

The associate plays a critical role in delivering exceptional customer service by addressing inquiries and resolving issues related to insurance benefits, provider contracts, eligibility, and claims. This position requires strong communication, problem-solving, and analytical skills to ensure customer satisfaction and operational...

30 OpeningsTaguigRole descriptionThe Customer Service Associate will provide exceptional customer service to customers via inbound Call Center Operations.Duties/Responsibilities:Receive and respond to inbound phone calls for customer assistanceRespond to outbound phone call requestsDocument all calls in ticketing and tracking systemsRespond to customer...