Account Executive

3 weeks ago

Taguig, Philippines Ninja Van Full time

About The Job The Account Executive ensures that processes are followed - but also look into improving these processes not just for key accounts but for Ninja Van as a whole. They are responsible for keeping the client connected and ensuring their stickiness to the company’s service by maintaining good and positive relations and consistently responsive to all communication channels. Main Duties Execute day-to-day operational tasks that deal with aligning Ninja Van’s and client’s systems Familiarize the daily needs of the assigned account, and make sure they have the data that they need whether it be on a daily, weekly, or monthly basis Responsible for hitting operational KPIs through shipment monitoring from inbound until delivery, data analysis, and project management. Ensure that all reports are given to Business unit heads regarding targets, KPI and business performance in the given portfolio Maintain growth of the shippers’ business/volume and trust. Qualifications Bachelor’s degree in Business administration, business management, or any related course in institutional and international management. Analytical skills, marketing skills, excellent interpersonal skills Excellent communication skills ( English and Tagalog ) At least 3 year(s) of working experience in the related field specifically in Account Management, Stakeholder Management, Client Coordination, people management Positive with a can-do attitude Flexible and can work on extensive hours when necessary #J-18808-Ljbffr

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