Learning Admin Coordinator

6 days ago


Quezon City, Philippines Manulife Full time

Learning Admin Coordinator – Manulife This position is part of the Executive Assistance and Travel Management team at Manulife Business Processing Services (MBPS). The Learning Admin Coordinator supports the management of program schedules, modules and sessions using the Learning Management System (LMS) tool, coordinates training sessions and materials, generates reports, processes training‑related expenses, supports module organization and testing, works with learning vendors, maintains training finances, processes exit clearances for Learning and Development, and handles various administrative duties as assigned. LMS Administration and Reporting Work with Learning Partners and Cluster Leads in arranging program schedules, requirements and logistics Create, cancel and reschedule training sessions Create and maintain course calendar for distribution to employees Upload course materials content for pre‑training and post‑content to Learning Management System (Compass) Organize the training/course materials Manage end‑to‑end process for internal training programs Answer and manage AskHR tickets raised by Learning Partners and employees Administration and Documentation of Learning Services Online course enrollments and registrations through online payment channels Training expenses liquidation of credit card transactions Training Agreement preparation and management Maintain and track finances related to training Training Documentation and Exit Clearance Create training bonds and maintain training bond database Manage MBPS Learning & Development exit clearance queue Qualifications Minimum of 2‑3 years experience in administrative roles Excellent organizational and time management skills, including negotiation, customer service and interpersonal skills Written and verbal communication skills (INTERNAL) Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), SharePoint, Compass and Concur When You Join Our Team We’ll empower you to learn and grow the career you want We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words As part of our global team, we’ll support you in shaping the future you want to see About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit Equal Opportunity Employer Manulife/John Hancock embraces diversity and provides an inclusive work environment, committed to fair recruitment, retention, advancement and compensation. We welcome candidates of all backgrounds and remove barriers to employment. Reasonable accommodations are provided during the application process. Contact for accommodations. Working Arrangement Hybrid #J-18808-Ljbffr



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