Workday Analyst

4 days ago

Mandaluyong, Philippines Jardine Service Centre Full time

Jardine Service Centre is an organization fully owned by Jardine Matheson in Hong Kong. JSC provides back-office support to Jardine Mathesion (JML) by administering transactional and rule-based activities including Finance, HR, IT and Procurement. We aim to deliver world-class services to our customers in a cost-efficient manner via process standardisation, application of state-of-the-art technologies and process simplification.

As part of Jardine Service Centre, we are establishing application support teams for systems such as Microsoft Dynamics D365, Tagetik, ServiceNow, Workday, PeopleSoft and Salesforce. The goal is to provide better technical support, enhancements and to leverage SaaS product roadmaps and upgrades. We are looking for someone to structure and plan this exciting plan.

Key Responsibilities
  • Provide assistance to Workday end users, addressing issues related to modules including recruitment, core HCM, advanced compensation, benefits, absence, talent and performance, and payroll integration.
  • Escalate complex issues to higher support levels as needed.
  • Ensure prompt resolution of user issues while maintaining high levels of customer satisfaction.
  • Work closely with team members to enhance support processes and improve user experience.
  • Support global operations effectively within European time zones.
Requirements
  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field.
  • Proven experience as a Workday Administrator or similar role.
  • Strong knowledge of Workday modules including recruitment, core HCM, advanced compensation, benefits, absence, talent and performance, and payroll integration.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal.
  • Ability to work in European time zones.
  • Experience in escalating issues to higher support levels.
Preferred Qualifications
  • Workday certification in relevant modules.
  • Experience working in a global support environment.
  • Familiarity with HR processes and systems.

We provide reasonable accommodation to applicants with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits. Please contact us to request accommodation.

At JSC, our people are the foundation and priority. We invest in talent to ensure leadership and strategic skills for the future.

We are an equal opportunity employer and do not discriminate on the grounds of sex, race, disability, family status or any other factors.

Come and explore with us

#J-18808-Ljbffr

  • Workday Process Analyst

    4 days ago

    Mandaluyong, Philippines Jardine Service Centre Full time

    1 day ago Be among the first 25 applicants Direct message the job poster from Jardine Service Centre Connecting Top Talent with Leading Opportunities The Workday Process Analyst plays a key role in optimizing and standardizing HR processes across the organization. This role focuses on analyzing, mapping, and improving Workday-related workflows to ensure...

  • Workday Analyst

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    Jardine Service Centre is an organization fully owned by Jardine Matheson in Hong Kong. JSC provides back-office support to Jardine Mathesion (JML) by administering transactional and rule-based activities including Finance, HR, IT and Procurement. We aim to deliver world-class services to our customers in a cost-efficient manner via process standardisation,...

  • People Technology Analyst

    6 days ago

    Mandaluyong, Philippines ACCPRO INTERNATIONAL Full time

    QUALIFICATIONS: • Bachelor’s degree in Information Systems, Computer Science, HR Technology, or a related discipline. • Minimum of 3 years of experience in HRIS or People Technology, specializing in Workday integrations. • In-depth knowledge of Workday Studio, EIBs, Core Connectors, and REST/SOAP APIs. • Hands-on experience with middleware...

  • HRIS Analyst

    21 hours ago

    Mandaluyong City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱1,200,000 - ₱1,600,000 per year

    ROLE OVERVIEW:We are looking for a detail-oriented and technically proficient People Technology Analyst to join our team, with a specialization in Workday integrations and managing the connectivity across our People Technology ecosystem. This role plays a key part in ensuring smooth data exchange and system interoperability within HR platforms, driving...

  • Business Analyst

    5 days ago

    Mandaluyong City, National Capital Region, Philippines GodHeir Services Full time ₱1,680,000 - ₱1,920,000 per year

    Job title: HR Technology Business AnalystWork location: Edsa Greenfield/ Work from Home/GYSalary: 35k to 40kSD: ASAPPosition SummaryThe HR Technology Business Analyst plays a vital role in designing, optimising, and maintaining HR technology solutions that drive efficiency, enhance employee experience, and support strategic business goals. This role ensures...

  • People Technology Analyst

    1 week ago

    Mandaluyong Central Post Office, Philippines J-K Network Manpower Services Full time ₱100,000 - ₱120,000 per year

    Company Profile: Global online marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the worldJob Title: People Technology AnalystLocation: Mandaluyong CityEmployment Type: Full-time | Hybrid Work SetupSchedule: Mid ShiftSalary: PHP 100,000 – PHP...

  • Human Resources Business Analyst

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeHumanResources Full time ₱900,000 - ₱1,200,000

    Job DescriptionWe are seeking an experienced Human Resources Business Analyst to join our team. The successful candidate will be responsible for implementing and configuring enterprise-scale Workday solutions for our global customer base. This role will involve working closely with team members, as well as independently, to manage workload and deliver...

  • Payroll Analyst

    2 days ago

    Mandaluyong, Philippines HRTX Full time

    Bachelor's degree in Finance, Accounting, Economics, or Business Administration 2+ years of payroll and accounting experience in a multi-state payroll department with high volume operations Experience in Sarbanes-Oxley-compliant environment Advanced knowledge of Excel; must be proficient in other standard workplace applications, including Microsoft Word,...

  • HR Process Improvement Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeProcess Full time ₱2,000,000 - ₱3,000,000

    Job SummaryAbout the RoleWe are seeking an experienced HR Systems Analyst to join our team in optimizing and standardizing HR processes across the organization. This key role focuses on analyzing, mapping, and improving Workday-related workflows to ensure consistency, efficiency, and alignment with business objectives.This role plays a pivotal part in...

  • Citrix Senior Analyst

    4 days ago

    Mandaluyong, Philippines myGwork - LGBTQ+ Business Community Full time

    Join to apply for the Citrix Senior Analyst role at myGwork - LGBTQ+ Business Community 20 hours ago Be among the first 25 applicants Join to apply for the Citrix Senior Analyst role at myGwork - LGBTQ+ Business Community Get AI-powered advice on this job and more exclusive features. This job is with Accenture, an inclusive employer and a member of...