Support Specialist L2

1 week ago

Philippines Lingaro Full time

Job Description Provide day-to-day L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes. Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients. Perform systems configurations, troubleshooting systems errors, monitoring, automation, and testing systems performance. Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives. Monitor Azure Data Factory (ADF) Pipelines and check the correctness of data downloading. Participate in the development or deployment of new features or enhancements to production. Offer Stable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites. Office as an option model. You can choose to work remotely or in the office. Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a Buddy from day 1. Cooperation with top-tier engineers and experts. Certificate training programs. Lingarians earn 500+ technology certificates yearly. Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community. Autonomy to choose the way you work. We trust your ideas. Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment. Modern office equipment. Purchased for you or available to borrow, depending on your location. Great Place to Work Certified Employer in the Philippines Skills & Qualifications Strong knowledge of SQL, Azure, Data Lake Storage, Data Factory. Good to have: GOMO, Power BI, Python, Databricks Good communication and interpersonal skills, and ability to work with both technical and business stakeholders. Able to work independently or with minimal supervision. Willing to work mid-shift schedule, and on PH holidays, or weekends as needed. Good interpersonal skills. ITIL foundation is an advantage. Additional Information Seniority level: Mid-Senior level Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr

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