Executive Operations Manager
2 weeks ago
Executive Operations Manager (US-Based AI and Automation Firm) Required Skills Python Notion Airtable APIs Webhooks OAuth n8n Slack Google Workspace ChatGPT CSV Project Management Technical Writing Security Compliance Job Description Executive Operations Manager (US-Based AI and Automation Firm) Remote | Technical | Full time. Locations: Central Visayas, Philippines | Buenos Aires, Argentina | Mexico City, Mexico | Johannesburg, South Africa | Medellín, Colombia. Work Arrangement: Remote. Work Schedule: Monday to Friday, 10:00 AM – 6:00 PM CST (Slightly flexible). Job Type: Full-time. Holiday Adherence: US Holidays. PTO Entitlement: Standard PTO policy as per company guidelines. Salary: Competitive, based on experience. About Pearl Talent. Pearl works with the top 1% of candidates worldwide and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Role Overview This is a hands-on technical operations role with executive support responsibilities. You will design and run the operational backbone of our client, automate away inefficiency, and own tasks from request to verified outcome. You’ll partner closely with engineering and leadership, using AI tools and modern ops software to keep work organized, observable, and moving. What Success Looks Like: 30 Days: Map workflows, implement receipts pipeline, and ship 3 automations. 60 Days: Reduce manual operations time by 20%, implement error handling, ensure self-serve project status. 90 Days: Zero dropped tasks, 6+ high-impact automations, consistently meet SLAs. Key Responsibilities Drive tasks to completion with documentation and follow-ups. Handle inbound/outbound calls, log outcomes, escalate as needed. Anticipate issues, set reminders, and create contingency plans. Develop a receipts/expense pipeline with reports and checks. Design low-code automations (Notion, Airtable, Slack, Zapier). Facilitate check-ins with engineering and maintain project boards. Use AI tools (ChatGPT/Claude) for drafts, SOPs, and summaries. Write and maintain SOPs and documentation in Notion. Track follow-ups with clear SLAs and reminders. Tools & Communication Productivity: Notion, Airtable, Slack, Google Workspace Automation: Zapier, n8n Preferred Skills: APIs/webhooks, OAuth basics, scripting (JS/Python) Requirements Must-Haves: Technical background or fluency with engineers. Experience building automations and ops systems. Professional phone manner; persistent follow-up style. Detail-oriented, reliable, strong written communication. High learning rate, bias for action, calm under pressure. Nice-to-Haves: Airtable schemas, Notion architectures, internal wikis. Data wrangling (CSV normalization, lookups, deduping). Awareness of security/compliance hygiene. Benefits Competitive Salary (to be discussed) Fully Remote Work Unlimited PTO Direct Mentorship from industry experts Learning & Development resources Global Networking opportunities Flexible hours for work-life balance Recruitment Process Application Pre-Screening Top-grading Interview Skills Assessment Client Interview Job Offer Client Onboarding #J-18808-Ljbffr
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