Technical Support Engineer

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Job Listings: IT Technical Support / Technical Support Roles

Location: Pasig, Palawan (various postings).

Listed roles include: Technical Support Engineer Civil (Pasig); IT Technical Support; Technical Support Representative (multiple clients); IT Technical Support Team Lead; Start Asap Technical Support Representative; Technical Support Representative (20k Signing Bonus); Technical Support Representative (Hybrid Work Set); Technical Support for Websites; Back Office Technical Support Tech Account & 100%; Technical Support for Network Troubleshooting; IT Technical Support Network Troubleshooting bpo; IT Technical Support Reference (various postings by Transec BPO Solutions, i-Recruiter, Orbit, Concentrix, Strategic Networks, iTECH-RAR, etc.).

Job Description (summary by listing)

Responsibilities vary by role but include: providing first/second line technical support to clients or internal staff, configuring accounts and devices, maintaining and securing internet/WiFi/CATV connectivity, handling fiber cables and equipment, on-site or remote troubleshooting, ticket creation and escalation, vendor management, installation assistance, documenting and organizing information, support for VOIP, networking, Windows OS, Office 365, security software, and basic troubleshooting of hardware/software. Some roles require night shifts, on-site in Ortigas/Pasig, or hybrid work arrangements.

Qualifications (summary by listing)
  • Technical support experience (often 1 year preferred, some roles require 2+ years or leadership experience).
  • Strong English communication skills; willingness to work shifts including night shifts.
  • Knowledge in Windows desktop OS, MS Office, O365, VOIP, networking basics, routers/modems, and customer service mindset.
  • Educational requirements vary: High School diploma to Bachelor's degree; IT-related degree preferred for some roles.
  • Ability to commute to Pasig/Ortigas or relocate as required.
  • Certifications in Networking/IT are a plus for several postings.
Salary & Benefits (summary)
  • Salary ranges from Php 15,000.00 to Php 35,000.00 per month, depending on role and location.
  • 13th month salary; health/life insurance; HMO options; performance bonuses; allowances where applicable; signing bonuses in some postings.
  • Other benefits vary by employer and role.
Additional notes

postings are posted today; multiple employers (e.g., iTECH-RAR Solutions, Strategic Networks, Orbit Teleservices, Concentrix, Transec BPO Solutions, i-Recruiter, etc.).

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