HRIS Specialist

1 week ago

Zamboanga City, Philippines Ubiquity Global Services, Inc. Full time

Essential Functions:

  • Administer and maintain our human resource information systems (HRIS) with a strong focus on administration of Workday, our core human capital management (HCM) system
  • Act as a primary contact for daily technical and operational user support.
  • Manage service and support requests relating to our In-house HCM tool, Ticketing System (Manage Engine)
  • Effectively resolve incidents or issues through rapid problem solving, solution remediation, effective communication with user groups, and facilitate solution migration.
  • Build effective partnerships with various HR Support and Functional Teams, and other departments.
  • Adapt and quickly learn new tools and feature rollouts by Workday and other technology platforms for delivering efficient solutions.
  • Researches and resolves concerns with minimum supervision based on experience and judgment.
  • Will work closely with the Systems Optimization team to provide insights and modifications on several business processes and/or movements in our In-house HCM tool.
  • Maintain functional knowledge of HR processes and compliance.
  • Other tasks and projects that may be assigned by the immediate supervisor.
External Qualifications:
  • Education: Associate's or bachelor’s degree in business, Technology, HR, or related field preferred or equivalent experience.
  • Previous Experience: At least one (1) year or more of clerical office experience with complex job duties required.
  • HRIS database required.
  • A minimum of three (3) years or more of computer experience preferred
  • A minimum of 1-2 years of Workday experience preferred.
  • Meticulous attention to detail.
Internal Qualifications:
  • Must be a regular employee of Ubiquity
  • At least 6 months in their current role and department
  • Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations
  • No active Disciplinary Action (DA)
  • Strong verbal and written communication skills
  • Exposure and understanding of various HR Operations
  • Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects.
  • Ability to manage confidential and sensitive employee information.
  • Excellent collaborator and a team player.
  • Proficiency in spreadsheet software, including Microsoft Excel and Google Sheets
  • Demonstrated ability to conduct quality audits and deliver constructive feedback
  • Strong independent work ethic, with the ability to collaborate effectively across teams and engage with employees and leaders at all levels
  • Excellent multitasking and prioritization skills, especially in fast-paced environments
  • Flexibility to work across time zones, as the role operates predominantly in a remote setup with occasional onsite requirements
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