Operations Analyst
3 weeks ago
Operations Analyst Service Officer Junior
Responsibilities:
- Remittance Reconciliation of Hubs
- Review and reconcile daily and weekly remittance reports from hubs versus system data (e.g., FMS, internal trackers).
- Monitor outstanding remittances and escalate delays or discrepancies.
- Work with Hub Leads and Finance to ensure timely and accurate deposits of collected funds.
- Generate monthly remittance status reports for Finance and Operations leadership.
- Billings Processing of Agencies, Service Points, Hub Operators
- Validate and process billing statements from third-party service providers
- Ensure alignment of service contracts with actual billed amounts.
- Coordinate with vendors and internal teams for discrepancies or missing documentation.
- Utilities Monitoring and Hub/DOP Support
- Track and encode monthly utility consumption (water, electricity, internet) and coordinate payment processing.
- Ensure timely submission of utility billings and payment requests.
Requirement:
- Bachelor\'s degree in Accounting or Finance.
- Entry Level or at least 2 years of relevant experience, preferably in accounting, auditing or logistics
- Experience with reconciliation processes in e-commerce or the financial industry.
- Advanced proficiency in MS Excel and MS Office for data analysis and report generation.
- Strong analytical, communication, and problem-solving skills.
- Proven ability to collaborate effectively with cross-functional teams and stakeholders.
- Highly proactive, self-driven, and capable of working independently.
- Physically fit and able to handle the demands of extensive travel across the Philippines.
- Able to adapt to various environments and work effectively under pressure
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