Operations Supervisor
3 weeks ago
Operations Supervisor – Lag Laguna (Outbound Collections)
Posted today
Job Description
About Us: Operations Supervisor is in-charge in leading the warehousing operations of CLDS account
Responsibilities
- Supervises the day-to-day warehouse and transportation operations of the assigned accounts.
- Plans the daily resources needed to meet operational requirements.
- Support the team in system transactions for Inbound, Outbound, Scrapping and Inventory.
- Schedule the warehouse inventory count and identify the resources needed.
- Plan and monitors the execution of the inventory count and reconciliation (as necessary).
- Monitors KPIs and prepares monthly KPI tracking and report.
- Reports and coordinates any system issues and transaction incident encountered.
- Prepares all the data/reports needed for the monthly billing of the assigned accounts.
- Escalates any operations issue and concern to Operations Manager, Regional Team and/or Customer.
- Response to escalated concern or complaint from the customer and/or Regional Team.
- Organize and properly keep all the operations records and archive based on the customer requirement.
- Leads the Performance Dialog/Team Briefing.
- Attends customer meetings, Regional Team meetings and site leadership meetings.
- Prepares the necessary data/presentation for customer meetings, Management Team meetings and/or Leadership meetings.
- Facilitate one-to-one meetings with immediate team members.
Qualifications
- College Graduate
- Background in warehousing and transportation operations.
- Proficient in MS Office Applications (Excel, Word, PowerPoint, Outlook).
- Dynamic and with strong leadership skill
- Knowledge/background in Warehouse and Transport Management System
- Good communication skills both written and oral
Job Type: Full-time
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