Knowledge Management Analyst
3 days ago
Job Title Knowledge Management Analyst Job Description Summary We are seeking an Analyst to assess and enhance our global HR Knowledge database. The role involves identifying improvement opportunities, developing best practice guidelines, and supporting initiatives to improve knowledge searchability and accessibility. The Analyst will collaborate closely with the Global Knowledge Manager to address daily knowledge-related concerns, improve document quality, and drive employee adoption. The ideal candidate thrives in a fast-paced environment, has strong analytical skills, and experience in evaluating and improving data or content quality. Job Description About the Role Partner with global process owners to enhance the HelpHub portal, ensuring continuous improvement in employee experience, process performance, and service delivery. Own and optimize the user experience across all geographies, ensuring a consistent and high‑quality product experience. Collaborate with the Global Knowledge Manager to evaluate, update, and improve process documents for global utilisation. Work with ServiceNow and other platform owners to maintain a seamless HR technology landscape, supporting governance, documentation, and process alignment. Lead and represent the HelpHub portal in governance forums, projects, and feature releases, ensuring effective configuration, value realization, and adoption. About You Bachelor’s degree (BSc/BA) with 3–5 years of experience in a similar role. Fluent in English (oral and written); additional languages are an advantage. Hands‑on experience with ServiceNow (product owner capacity or equivalent), including strong knowledge of key components such as service catalogue, reporting, virtual agent, case management, portal, and knowledge. Familiarity with Agile methodology and experience working in an Agile environment. Strong communication, interpersonal, and organisational skills, with the ability to build global stakeholder relationships, align technology with business priorities, and manage workload effectively. Why join Cushman & Wakefield? Being part of a growing global company. Career development and a promote from within culture. An organisation committed to Diversity and Inclusion. We’re committed to providing work‑life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That’s why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community – it means we go way beyond just talking about it – we live it. If you want to live it too, join us. INCO: “Cushman & Wakefield” #J-18808-Ljbffr
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Knowledge Management Analyst
6 days ago
Taguig, Philippines Cushman & Wakefield Full timeKnowledge Management Analyst Join to apply for the Knowledge Management Analyst role at Cushman & Wakefield Job Description Summary We are seeking an Analyst to assess and enhance our global HR Knowledge database. The role involves identifying improvement opportunities, developing best practice guidelines, and supporting initiatives to improve knowledge...
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Knowledge Management Analyst
1 week ago
Taguig, National Capital Region, Philippines Cushman & Wakefield Full timeJob TitleKnowledge Management AnalystJob Description SummaryWe are seeking an Analyst to assess and enhance our global HR Knowledge database. The role involves identifying improvement opportunities, developing best practice guidelines, and supporting initiatives to improve knowledge searchability and accessibility. The Analyst will collaborate closely with...
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Knowledge Management Analyst
6 days ago
Taguig, Philippines MicroSourcing Full timeDiscover your 100% YOU with MicroSourcing! Position: Knowledge Management Analyst Location: BGC, Taguig Work setup & shift: Onsite | Dayshift Why join MicroSourcing? You must have Competitive Rewards: enjoy above‑market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and...
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Knowledge Management Analyst
4 weeks ago
Taguig, Philippines MicroSourcing Full timeOverview Knowledge Management Analyst at MicroSourcing. Location: BGC, Taguig. Work setup: Onsite, dayshift. Join MicroSourcing and contribute to projects that connect millions nationwide while working with cutting-edge technology in the telecommunications space. Your Role We’re looking for a highly skilled Content Analyst to join our team, reporting to...
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Knowledge Management Analyst
2 weeks ago
Taguig, National Capital Region, Philippines MicroSourcing Full time ₱600,000 - ₱1,200,000 per yearDiscover your 100% YOU with MicroSourcingPosition:Knowledge Management AnalystLocation: BGC, TaguigWork setup & shift:Onsite | DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...
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Senior Analyst-HR Knowledge Management
2 weeks ago
Taguig, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionThe teamYou will join the global HR Knowledge Management team responsible for maintaining all content on our HR portal, including policies, procedures, guides, and related HR information. Our team empowers employees, managers, and HR professionals through searchable knowledge portals (ServiceNow; Ask HR), enabling them to find answers quickly...
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Knowledge Management Lead
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Taguig, Philippines BIITECH, LLC Full timeOverview Knowledge Management Lead for BIITECH, LLC. Drive the definition, documentation, implementation, and enforcement of knowledge management processes with strong ITIL expertise. Manage knowledge articles, ensure compliance, and provide senior management with actionable insights. Responsibilities Define, document, implement, and enforce the Knowledge...
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Knowledge Management Lead
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Taguig, National Capital Region, Philippines TaskBridge Hub Full time ₱75,000 - ₱130,000 per yearJob Title: Knowlege Management LeadWork Location: BGC Taguig or MakatiWork Setup: Return to Work Office (RTWO) / HybridShift: Night Shift / ShiftingSalary Range: PHP 75,000 – 130,000Experience: 5–8 yearsAbout the role:We are looking for an experienced Knowledge Management Lead to oversee and enhance the Knowledge Management process within a leading...
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Knowledge Management Lead
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Taguig, National Capital Region, Philippines GRATITUDE INC. Full time ₱780,000 - ₱1,560,000 per yearKNOWLEDGE MANAGEMENT LEAD IN TAGUIG PHILIPPINES.We are looking for an experienced Knowledge Management Lead to drive the implementation, governance, and continuous improvement of knowledge processes across IT and business teams. The ideal candidate will have strong expertise in ITIL frameworks, process documentation, and stakeholder collaboration to ensure...
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Knowledge Management Lead
5 days ago
Taguig, National Capital Region, Philippines BIITECH, LLC Full time ₱144,000 - ₱270,000 per yearJob Title: Knowledge Management LeadLocation: BGC Taguig or MakatiWork Setup: Hybrid / Return-to-Work-Office (RTWO)Shift: Night Shift / ShiftingSalary Range: PHP 75,000 – 130,000 (BasicRole OverviewWe are looking for a Knowledge Management Lead to drive the definition, documentation, implementation, and enforcement of knowledge management processes. The...
