Call Center Agent

2 days ago

Calamba, Philippines ConnectUs Marketing Solutions, Inc. Full time

Join to apply for the Call Center Agent - Permanent WFH role at ConnectUs Marketing Solutions, Inc. Base pay range Be part of a passionate team and create opportunities Starting salary package for Probationary: PHP 14,000 - 15,000 per month + 10% night differential per month Starting salary for Freelance Setup: Up to PHP 17,600 + 10% night differential per month (Please apply only if the salary offer meets your expectations). Option to choose between Probationary and Freelance Setup. Job Description Outbound calls for surveys, lead generation, event invitation, and/or sales. Inbound calls to resolve customer queries or close lead/sales. Data entry to update customer relationship management (CRM) software. Respond to emails. Create reports using Microsoft Office and Google Drive. Meet service level agreements set forth. Perform other duties as assigned. Qualifications Excellent English communication skills. Typing Speed: at least 40 WPM. Ability to work under pressure. Ability to multitask, prioritize, and manage time efficiently. Customer orientation and ability to adapt and respond to different types of personalities. Intelligent. MUST HAVE The Following Equipment Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher) and 8 GB RAM. OS: Windows 10 or higher (MacOS equivalent is allowed). Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature. Internet connection: Wired connection; minimum of 30 Mbps. Software: Microsoft Office & PDF reader, AnyDesk, Google Drive, Discord. So, Why Join Us Permanent work-from-home. Full-Time and Long-Term Employment. Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract). Salary will be based on: Skills, Attitude, Performance, and Attendance. Opportunity for regularization and promotion. US and Canadian clients. Shift: Graveyard Monday to Friday. Scholarship program duration: 5 to 8 days. About ConnectUs Marketing Solutions Inc. ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and our current clientele includes mostly businesses in North America, and soon UK and Australia. Seniority level Entry level Employment type Full-time Job function Other Industries Advertising Services Referrals increase your chances of interviewing at ConnectUs Marketing Solutions, Inc. by 2x Sign in to set job alerts for “Call Center Representative” roles. Taguig, National Capital Region, Philippines 1 week ago #J-18808-Ljbffr

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