36393398180- Senior Service Specialist

4 weeks ago

Taguig, Philippines Roster Full time

Job Title: Senior Service Specialist

Location : Remote

Working Hours: East Coast hours (8:30 AM – 5:30 PM ET); flexibility required for potential shift changes (e.g., West Coast hours)

Job Type: Full-time

Company Overview:

The client is a global provider of corporate filing, compliance, and retrieval services, supporting law firms, financial institutions, and corporations across a wide range of industries. Their work plays a critical role in facilitating high-value transactions and corporate legal processes. With a reputation for speed, accuracy, and white-glove service, they operate in a fast-paced environment where precision and responsiveness are paramount. Their team is known for delivering exceptional support to some of the most sophisticated professionals in the legal and financial sectors.

Job Overview:

They are looking for an exceptionally smart, reliable, and detail-oriented Senior Service Specialist to join their high-performing team. This role involves direct communication with senior-level professionals and requires a rare combination of intellectual agility, operational discipline, and elite communication skills.

You do not need to come equipped with specific tool experience—they will train you thoroughly. What matters most is your innate ability to think critically, work with precision, and operate at an elite level.

Key Responsibilities:

  • Manage and respond promptly to tasks related to orders, quotes, and information requests
  • Support financial and operational processes with accuracy and professionalism
  • Communicate effectively with attorneys, paralegals, and other legal/financial professionals
    Ensure all documentation is accurate, timely, and meets the highest quality standards
  • Maintain exceptional attention to detail while handling multiple responsibilities
  • Uphold our company’s standards of excellence in every interaction and task

Tools We Use:

  • Outlook
  • Salesforce (heavily customized—no prior experience required)
  • Other internal tools (full training provided)
  • A proven track record of high performance in demanding roles
  • Bachelor’s degree from a respected institution (preferred but not required)
  • Prior experience in client service, operations, legal support, or financial services
  • Must be comfortable communicating directly with senior-level professionals
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