Talent Acquisition Specialist

Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a Talent Acquisition Specialist, you’ll handle everything from sourcing candidates to onboarding new hires. You’ll engage with applicants through phone interviews, coordinate and process on-site interviews, and support the overall hiring workflow. This role also includes maintaining accurate records in our HR systems and contributing to process improvements. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Represent the company at job fairs and in the community to attract top talent Support advertising initiatives, employee referral campaigns, and hiring events Conduct phone screenings and coordinate candidate interviews Perform administrative tasks such as background checks, drug screenings, and personnel file management Track hiring metrics and recruitment performance through regular reporting Ensure employee records and timekeeping data are accurate and up to date Assist with maintaining HR compliance and staying informed on employment laws Candidate Qualifications Bachelor’s degree in human resources, or equivalent combination of training and experience Strong attention to detail and high data entry accuracy Excellent organizational and time management skills Comfortable working in a process driven, fast-paced environment Advanced proficiency in Microsoft Office Suite Professionalism, integrity, and respect for confidentiality Strong problem-solving mindset and a proactive attitude Reliable attendance and commitment to meeting recruitment goals Previous experience in a call center environment is a plus, but not required Compensation & Benefits At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. HMO Coverage plus a dependent Dental Coverage In-house dental assistance worth ₱5,000 Free meals during training Career growth and learning Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Opportunities for growth and promotion Employee shuttle services Company retreats and off-site events Sharpen your social skills while meeting people Plus, more in-office rewards, raffles, recognition gifts, and treats What You Can Expect From MCI We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy a range of programs, with core offerings designed to support and reward growth and well-being. Specific benefits may vary by geography. Physical Requirements This job operates in a professional office environment. The employee will be largely sedentary and may be required to sit/stand for long periods while using a computer and telephone headset. The role may require moving about the office to accomplish tasks and may involve lifting up to forty (40) pounds. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Equal Opportunity Employer At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment are based on merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. We will consider qualified applicants with criminal histories in accordance with local and federal requirements. About MCI MCI helps customers take on CX and DX challenges differently, delivering industry-leading solutions and exceptional experiences. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services needs. In 2019, MCI was recognized for fast growth in Inc. Magazine and now employs 10,000+ professionals across multiple locations. The employer reserves the right to revise this job description at any time. This job description is not an employment contract, and either party may terminate employment at any time for any reason. #J-18808-Ljbffr