IT Operations

2 days ago

Makati, Philippines Manulife Full time

IT Operations & Data Support Coordinator Manulife Makati, National Capital Region, Philippines Overview At Manulife, we are committed to delivering exceptional solutions and services to our clients. We are seeking a skilled and motivated Analyst to join our team. This role will support the ongoing development and optimization of our data management and contract management processes. If you are passionate about data integrity, process improvement, and collaborating with cross-functional teams, we want to hear from you Responsibilities Contract & Procurement Support: Help submit contract requests and purchase orders using tools like Ivalua and SNOW. Work with internal teams (Procurement, Finance, Legal, Risk) to support contract reviews and approvals. Assist with vendor quotes and basic negotiations. Support invoice submissions and ensure correct approvals are in place. Maintain simple reports for software contracts and help with post-contract activities like audits. Jira Data Support: Help IT teams keep Jira data clean and organized. Run basic data checks and flag any issues. Share reminders and tips with teams to improve data quality. Suggest improvements to make data management easier. Workforce Coordination: Support onboarding and offboarding processes for IT staff. Help keep workforce data accurate and up to date. Assist with routine audits and collaborate with other teams to improve processes. Required Qualifications At least 1-3 years of experience Strong attention to detail and willingness to learn. Good communication and organizational skills. Working knowledge of tools like Excel and the Microsoft Office suite A collaborative mindset and interest in IT operations or data support. Preferred Qualifications Exposure to procurement or contract processes. Experience working with data or reporting tools. Interest in improving team workflows and systems. When You Join Our Team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife And John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit Equal Opportunity Manulife/John Hancock is an Equal Opportunity Employer. We embrace diversity and strive to attract, develop and retain a workforce that is as diverse as the customers we serve, fostering an inclusive work environment. We are committed to fair recruitment, retention, advancement and compensation, and administer all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, disability, or any other ground protected by law. A reasonable accommodation during the application process is available upon request by contacting Working Arrangement Hybrid #J-18808-Ljbffr

  • Operations Supervisor

    2 weeks ago

    Makati City, National Capital Region, Philippines One CoreDev IT Inc. Full time ₱720,000 per year

    The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

  • Operations Supervisor

    2 weeks ago

    Makati City, National Capital Region, Philippines One CoreDev IT Inc. (CORE) Full time ₱1,500,000 - ₱2,500,000 per year

    The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

  • IT Infrastructure Manager

    1 week ago

    Makati, Philippines Flexisource IT Full time

    Overview The IT Infrastructure Manager is responsible for overseeing, managing, and maintaining the company’s IT infrastructure to ensure high availability, security, scalability, and efficiency. This role involves leading the infrastructure team, planning and implementing IT strategies, and ensuring systems and networks support business objectives....

  • Hubspot Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Flexisource IT Full time $104,000 - $130,878 per year

    The HubSpot Specialist will be responsible for managing and optimizing client's HubSpot CRM to ensure accurate data, effective reporting, and smooth sales operations. This is a hands-on role, focused on building dashboards, maintaining data integrity, and providing regular insights to support the Sales team in converting opportunities more...

  • Technical Lead

    3 weeks ago

    Makati, Philippines IT Managers, Inc. Full time

    Overview IT Managers, Inc. is an IT Consulting Firm dedicated to providing cost-effective solutions for clients by delivering the right people with the right skills. We specialize in matching highly skilled professionals with businesses in need of IT expertise. Our focus is on optimizing our clients' technology investments and improving operational...

  • service desk project manager

    5 days ago

    Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱1,320,000 per year

    We are looking for an experienced Service Delivery Manager to oversee IT infrastructure operations and service desk delivery. This role requires a strong background in project management, IT service delivery, and infrastructure support, with the ability to ensure consistent service quality, operational efficiency, and alignment with business objectives.Key...

  • Application Support Officer

    1 week ago

    Makati City, National Capital Region, Philippines DAPL IT Services Full time ₱840,000 per year

    Minimum of 7 years' progressive experience in systems support, IT operations, or banking/financial services, with exposure to retail credit systemsProven track record in leading system support teams and managing end-to-end system operations (preferably ProcessMaker or Loan Origination Systems)Strong knowledge of SQL, ETL tools, and programming/scripting...

  • IT System Administrator

    1 day ago

    Makati City, National Capital Region, Philippines DAPL IT Services Full time ₱960,000 per year

    Bachelor's degree in Computer Science, Information Technology, or a related disciplineBackground or specialization in Banking, Financial Technology (FinTech), or Business Process Outsourcing (BPO) environmentsMinimum of five (5) years of experience working with Windows and Linux/Unix operating systemsProven expertise in deploying, administering, maintaining,...

  • Test Manager

    2 weeks ago

    Makati, Philippines IT Managers, Inc. Full time

    We are seeking an experienced Test Manager with at least 10 years of managerial experience, a strong background in the Banking Industry, and proven expertise in the Bank’s Service Delivery Life Cycle (SDLC). The Test Manager will lead testing activities across multiple projects, ensuring high-quality systems delivery, compliance with banking standards, and...

  • Business Analyst

    5 days ago

    Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱960,000 - ₱1,200,000 per year

    Overview:We are seeking an experienced Business Analyst with a strong background in the insurance domain to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and bridging the gap between business needs and technical solutions. This role requires solid experience in insurance...