Sr. Learning

Sr. Learning & Development Business Analyst

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• Gather data business requirements, including key L&D analytics, industry metrics, and benchmarks
• Able to understand the difference between business requirements and technical solutions
• Assesses and interprets customer needs and requirements
• Design, develop and distribute L&D metrics reporting and visualization, leveraging business intelligence reporting
• Design, develop and distribute business learning reporting and visualization, leveraging business intelligence reporting
• Manage learner groups/analysis, and assignment of Environmental, Occupational Health & Safety (EOHS) regulatory training in coordination with business partners/training leads, leveraging business intelligence reporting
• Support EOHS team with future innovations of the learning enrollment process to reduce friction and improve accuracy
• Ensure all business processes are documented, uniform, and securely stored
• Recommend process improvements for improved efficiencies, removing waste, saving time, and reducing friction
• Solves moderately complex problems and/or conducts moderately complex analyses
• Translates concepts into practice
• Identify capability gaps between current state and desired state
• Identify the business impact of system/application changes, using appropriate tools as needed
• Identifies solutions to non-standard requests and problems
• Conduct and/or support testing activities as appropriate
• Validate usability of technical solutions prior to deployment
• Monitor L&D central email and respond within stated Service Level Agreement, directing to other parties based upon their specialization, and escalating as needed
• Maintain awareness of best practices/approaches related to the business analysis discipline
• Maintain awareness of best practices/approaches related to quality and productivity

Job Qualifications:

• Bachelor’s Degree, plus a minimum of 8 years of experience in business analysis, including working with internal business partners and technology leads
• Experience in complex problem solving and process improvement, analyzing and recommending solutions
• Superior analytical thinking skills
• Strong relationship-building, accountability, and critical thinking skills
• Strong knowledge of latest innovations and emerging trends in leveraging data and providing predictive and prescriptive learning analytics
• Proficiency in digital learning platforms, talent analytics tools, and change management best practices
• Effective in collaborating with technical and non-technical stakeholders to deliver next-in-class analytics solutions
• Strong motivation to learn and share knowledge, advocacy for building a learning culture
• Strong time and project management, organizational and prioritization management skills with attention to detail
• Excellent collaboration, emotional intelligence, networking, and communication (written and oral) skills, and ability to balance multiple priorities
• Proven ability to influence without authority, resilient, build relationships, and work effectively in a large matrix environment
• Experience with Microsoft Power BI business intelligence reporting and Smartsheet
• Proficiency with Access databases
• Proficiency in learning management platforms (e.g., EdCast, Oracle Learning Cloud)
• Proficiency in Office 365 Suite of Tools (MS Teams & Apps, PowerPoint, Word, Excel, Access, SharePoint, etc.)

WHAT WE OFFER:

• Market Competitive Pay Levels
• Hybrid (Willing to work in Makati if required)
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE:

• Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together

• Mid-Senior level

• Full-time

• Business Development

• Hospitals and Health Care
• Business Consulting and Services

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