CSR Collection Specialist

Company DescriptioneClerx Services Limitedis a leading provider of business process management, data analytics, and digital solutions. Serving industries such as financial services, telecom, retail, media, and tech, eClerx helps global clients automate compliance, enhance customer experience, and scale digital operations. Known for its innovation and...

Customer Service Representative (Voice Account – Banking & Financial Collections Onsite | Shifting Schedule | 2 Days OffOverview:We're looking for a dedicated Customer Service Representative to join our team, handling voice-based transactions for a banking and financial account. This role requires strong communication skills, resilience in collections, and...

Key Responsibilities:• Contact customers through phone, email, or other communication methods to collect overdue payments.• Monitor accounts to ensure payments are up to date and follow up on overdue invoices.• Negotiate payment terms and settlement options with customers.• Maintain accurate records of collections activities and customer...

RESPONSIBILITIES● Able to identify overdue or problem accounts.● Contact customers daily to collect delinquent balances.● Document collection activity and maintain follow up on all past due accounts.● Experience with and ability to learn and adapt to complex debt collection software.● Maintain good customer relations.● Provide documentation to...

Graduate of any business courseAt least 1 years' experience in credit and collection with Philippine customersKnowledgeable in billing process, preferred but not required.With experience on customer engagementMS Office applications, notably Excel and WordSAP knowledge, an advantageEnsuring the day-to-day collection performance for JSEC Existing Installation...

Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry. Position: Accounts Payable & Accounts Receivable Industry: BPO Location: Alabang, Muntinlupa Salary: Php25,000 – Php40,000 Schedule: Shifting schedule Work Set up: Work on...

WE'RE HIRING | CSR – PROVIDER SERVICEWork Locations:Manila Site: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay CityAlabang Site: 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa CityWork Setup: HybridWork Schedule: Night Shift | Shifting | 2 Days OffSalary Range: ₱20,675 –...

Responsibilities:Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts...

WE'RE HIRING | CSR – CLAIMS SSP FNOLWork Locations:Manila Site: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay CityAlabang Site: 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa CityWork Setup: OnsiteSchedule: Night Shift | Shifting | 2 Days OffAbout the Role:We are looking for a Customer...

Fraud Specialist (Alabang) Investigate and resolve suspicious activities or fraudulent transactions. Maintain accuracy and compliance with financial security standards. * Education: Undergraduate (2 yrs completed) * Experience: 1 year BPO Collections or Financial/Banking background