Accounts Receivable Collections Analyst
2 weeks ago
Job Description Manage queues and cases (customer orders and inquiries) from Salesforce.com Answer customer inquiries completely and accurately Accurately enter orders manually into SAP Ensure that electronic orders flow into the system as intended Resolve order conflicts (pricing, terms, products) and monitor orders through shipment Ensure order fulfillment (stock availability, order status, document requests, etc.) Correct EDI or electronic order errors to root-cause Handle specialized customers and tasks with specific instructions and requirements Handle simple claims like undershipping, overshipping, customer errors that require straightforward credit/debit or return Handle more complex claims like annual returns and freight claims Answer inbound calls for routine inquiries Make outbound calls for routine inquiries, verification, clarification, etc. Understand and effectively recommend products and solutions to customers. Offer alternative products or solutions to meet customers’ needs. If something is stocked out, offer comparable spec to meet customers’ requirements. Uses catalogs and software programs to provide recommendations and solutions to unique customer inquiries Perform SAP transactions to log, check order status, quote price and availability and provide product information to customer Coordinate with various departments such as pricing, supply chain, master data, etc as needed to completely answer customer inquiries Function as universal back-up specifically for specialized accounts/tasks Resolve complaints and conflicts as they relate to keeping customers satisfied. Communicate issues to management and work to resolve/settle disputes within company guidelines/policy Seek to understand and identify new ways to offer value added services to customers. Complement and work in tandem with various ContiTech departments to improve customer experience Identify process improvement opportunities and lead projects designed to implement the targeted improvements Own and maintain of work instruction documents year to year Become familiar with the customer service technology infrastructure in order to ensure best practices are used to optimize customer service processes and customer satisfaction Additional Information Hybrid work setup HMO upon hire Values-based culture Learning Opportunities Qualifications Bachelor’s degree or equivalent 2-5 years of experience in Customer Service, Order Management or Supply Chain roles Order Management or Supply Chain Management experience required Small group project or process improvement initiative At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market Company Description Global Business Services Manila is the only ContiTech location in the Philippines providing support to global stakeholders (e.g. NAR, EuroAsia) #J-18808-Ljbffr
-
Accounts Receivable Analyst
7 days ago
Manila, National Capital Region, Philippines TCL Sun Inc. Full time ₱800,000 - ₱1,200,000 per yearJob description:An Accounts Receivable (AR) Analyst is a key player in a company's finance team, making sure the business gets paid on time. They handle everything from sending out invoices to collecting money from customers who are late with their payments.Job SummaryThe Accounts Receivable Analyst is responsible for managing all aspects of a company's...
-
Accounts Receivable Analyst
2 weeks ago
Ibayo-Tipas, Metro Manila, Philippines GOLDEN ACRES FOOD SERVICE CORPORATION Full time ₱900,000 - ₱1,200,000 per yearThe Accounts Receivable (Cash Apps) Analyst is responsible for managing and processing customer payments, ensuring accurate and timely cash application to customer accounts. This role involves reconciling payments, resolving discrepancies, and supporting financial accuracy and efficiency within the organization. The analyst also ensures compliance with...
-
Collection Analyst
7 days ago
Manila, National Capital Region, Philippines Meatplus Trading Corp. Full timeJob Overview:The Collection Analyst is responsible for managing and monitoring the company's accounts receivable to ensure timely collection of payments. This role involves maintaining strong communication with customers, coordinating with internal departments, and ensuring the accuracy and safekeeping of all collection-related documents.Key...
-
Collection Analyst
7 days ago
Manila, National Capital Region, Philippines Meatplus Trading Corporation Full timeJob Overview:The Collection Analyst is responsible for managing and monitoring the company's accounts receivable to ensure timely collection of payments. This role involves maintaining strong communication with customers, coordinating with internal departments, and ensuring the accuracy and safekeeping of all collection-related documents.Key...
-
Accounts Receivable Analyst
2 weeks ago
Manila, National Capital Region, Philippines Heidi Full time ₱900,000 - ₱1,200,000 per yearThe RoleAt Heidi, we're building a world-class Finance team to power our rapidly growingglobal operations. We're looking for a detail-oriented Accounts Receivable Analystto join our team in the Philippines.In this role, you will play a key role in our Order to Cash (O2C) process, assistingwith billing, collections, and reporting activities to ensure accuracy...
-
Accounts Receivable Analyst I
19 hours ago
Manila, Philippines Thomson Reuters Full timeOverview Get AI-powered advice on this job and more exclusive features. Accounts Receivable Analyst I, Operations Customer to Cash An Accounts Receivable Analyst keeps track of the ability of an organization to convert outstanding invoices to cash. This entails carrying out various tasks and investigating errors made on billings or other collection...
-
Accounts Receivables Analyst/Associate
3 weeks ago
Manila, Philippines TP ICAP Full timeOverview TP ICAP Manila, National Capital Region, Philippines Join to apply for the Accounts Receivables Analyst/Associate role at TP ICAP . Location: Philippines - A.T. Yuchengco Centre - Taguig City Role summary The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and...
-
Accounts Receivable Analyst
2 weeks ago
Manila, National Capital Region, Philippines Genfinity Full time ₱1,200,000 - ₱2,400,000 per yearWe're looking for a proactive and detail-orientedAccounts Receivable Analysttosupport our fast-paced finance operations. In this role, you'll own day-to-day ARoperations, ensuring timely and accurate invoicing, assisting in cash applications,managing customer communications related to receivables, and driving improvementsin AR reporting. You'll partner...
-
Accounts Receivable Analyst
7 days ago
Manila, National Capital Region, Philippines dbt Labs Full time ₱860,000 - ₱1,042,000 per yearAbout Usdbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we've grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week.As of February 2025, we've surpassed $100 million in annual recurring revenue (ARR)...
-
FinOps Analyst
19 hours ago
, Metro Manila, Philippines Amazon Full timeFinOps Analyst – Billing, Accounts Receivable Join to apply for the FinOps Analyst – Billing, Accounts Receivable role at Amazon . As an AR Billing Analyst, you will support Amazon’s customers to identify and resolve billing issues, reconcile accounts, and perform manual transaction data entries. A successful individual will be self‑motivated, able...
