CSR – Pasay City

18 hours ago

Manila, Philippines V-Call Center Link Inc. Full time

Responsibilities

  • Handling customer inquiries and resolving issues via phone, email, or live chat.
  • They ensure customer satisfaction by providing accurate product information, troubleshooting technical issues, and processing orders.
  • The role also involves maintaining detailed records of customer interactions and adhering to service level expectations for quality and performance.
Qualifications
  • Completed 2 years in college / vocational / associate degree
  • Must have 1 year of CSR experience handling Financial Accounts OR 2 years of CSR experience supporting General/Generic Customer Service Accounts
  • Willing to work onsite (Pasay City)
  • Night Shift / Shifting schedule
  • Fixed weekends off (Saturday and Sunday)
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